Associate Analyst
Job Summary
Job Description
The Associate Analyst will script surveys on the survey platform, ensuring accurate execution and on-time delivery. Responsibilities include programming complex surveys, conducting thorough testing, providing technical support, and coordinating with internal teams. The role involves reviewing questionnaires, recommending efficient programming, developing innovative solutions, and working in night shifts. The candidate should possess strong programming skills and client-focused communication abilities. Emphasis is placed on problem-solving, multitasking, and thriving in a fast-paced environment.
Must have:
- Bachelor’s degree in computer science or related field.
- 2+ years of experience with survey programming software.
- Program and script high-complexity surveys.
- Strong understanding of JavaScript, HTML, and CSS.
- Comfortable with night shifts and weekend work.
6 skills required
Job Details
The purpose of this role is to script surveys on the survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.
Job Description:
- Bachelor’s degree in computer science, Information Technology, Statistics, or a related field
- 2+years of experience working with VOXCO, Forsta or similar survey programming software. Experience of scripting multi-market complex projects.
- Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.
- Conduct thorough testing of surveys, review data, and provide high-quality links to clients. Be able to provide technical support and troubleshooting for survey-related issues.
- Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions.
- Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience.
- Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency.
- Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages.
- Should be comfortable to work in night shifts – rotational, 24/7 operational support and working on weekends - Roaster
- Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization
Location:
DGS India - Mumbai - Thane Ashar IT ParkBrand:
MerkleTime Type:
Full timeContract Type:
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About The Company
For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Read MoreBe a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.
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