Quality Engineer

The Quality Engineer role at Granicus is for quality engineers growing their technical and software development skills testing our products in a SaaS based environment. Their key focus is on developing automated tests for product-driven features within the Granicus product suite.

Quality Engineers are proficient in multiple test automation frameworks and gain on-the-job experience applying their knowledge and experience in improving the design, quality and coverage of our automated test suites. They understand the deployment process and support testing the applications in all environments. As they gain expertise, they share their knowledge with the broader engineering team.

What your impact will look like here

• Collaborate with product management and business stakeholders to deliver SaaS based solutions.
• Communicate and work effectively with others to create great high-quality software.
• Proactively try to improve our processes and the quality of the products we deliver.
• Come up with technical solutions to problems and push them through to implementation.
• Assist the team in troubleshooting issues both in production and in the lower test environments.
• Design, develop and execute E2E and API test cases.
• Perform accessibility and security testing.
• Integrate test scripts into CI/CD pipelines
• Participate in regular scrum meetings.
• Champion the development team’s core values

You will love this job if you have

• 6+ years of experience in testing, shipping, and supporting production-quality SaaS based web applications.
• Experience testing within an agile development process.
• Experience with exploratory/edge/corner testing techniques and risk-based testing.
• Experience using automated test frameworks such as Selenium, Robot, CodeceptJS, etc to develop automated end-to-end and API tests.
• Solid knowledge and experience coding in Python or similar language.
• Strong knowledge and experience in web technologies (HTML, CSS, JavaScript, JSON, React, GraphQl etc).
• Knowledge of database concepts (SQL, NoSQL).
• Experience in using AI tools to improve testing efficiency and automation (eg. GitHub CoPilot)
• Stay up to date on emerging trends in AI and proactively integrate relevant tools or practices into workflows
• Ability to prioritize and quickly adjust in a rapidly changing environment.
• Experience with mentoring team members.
• Commitment to quality and the craft of software testing.
• Excellent communication and time management skills.
• Strong analytical and problem-solving skills.
• Passion for learning new things and the ability to do so quickly.
• Passion to learn E2E and API Automation

The Team

We are a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –

• Employee Resource Groups to encourage diverse voices

• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.

• Embracing diversity & fostering a culture of ideation, collaboration & meritocracy

• We bring in special guests from time to time to discuss issues that impact our employee population

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here

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The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here

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The Process

• Assessment – Take a quick assessment.

• Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.

• Coding – Take a quick coding test online.

• Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.

• Reference checks – Provide 2 references so we can hear about your awesomeness.

• Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.

• Written offer – Sign a formal letter and get excited because we sure are!

Benefits at Granicus India

Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes –

• Hospitalization Insurance Policy covering employees and their family members including parents

• All employees are covered under Personal Accident Insurance & Term Life Insurance policy

• All employees can avail annual health check facility

• Eligible for reimbursement of telephone and internet expenses

• Wellness Allowance to avail health club memberships and/or access to physical fitness centres

• Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter

• Memberships for ‘meditation and mindfulness ‘ apps including on-demand mental health support 24/7

• Access to learning management system Say., Udemy Learning Premium account membership & many more

• Access to Rewards & recognition portal and quarterly recognition program

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.