AVP, Client Relationship Management – Placement

2 Months ago • All levels

Job Summary

Job Description

The AVP, Client Relationship Management will work with Client Executives and Development Executives to review insurance programs, identify coverage enhancements, and customize placement structures. They will engage with insurance providers to secure quotes, negotiate terms, and ensure contract certainty. They will also work with the Marsh Asia Placement Hub and Bowring Marsh Asia to secure reinsurance capacities. Furthermore, they will provide market intelligence and benchmarking inputs. This role requires strong communication, negotiation skills and a deep understanding of commercial insurance. It includes responsibilities like client account review, market engagement, and providing industry updates to stakeholders.
Must have:
  • Proven experience in Commercial Insurance.
  • Expertise in insurance products and services.
  • Exceptional communication and presentation skills.
  • Ability to forge and maintain connections with stakeholders.
  • Knowledge of various insurance coverages.
Good to have:
  • Maintain market rapport and negotiate for best deals.
  • Possess critical thinking and problem-solving skills.
Perks:
  • Professional development opportunities.
  • Inclusive culture.
  • Range of career opportunities.
  • Benefits and rewards.

Job Details

Company:

Marsh

Description:

We will count on you to:

  • Work with Client Executives (CEs) and/or Development Executives (DEs) to review existing insurance programs for conducting thorough reviews and assessments of client accounts to identify and capitalize on opportunities for coverage enhancements or adjustments; customization or design of a new or alternative placement structure based on combination of client requirements and available terms in the market to achieve the best placement results for prospective or existing clients.

  • Serve as market-facing officer to engage all Marsh-approved insurance providers to secure quotes, negotiate terms, and ensure contract-certainty across placement documentations from signed slips, cover notes, insurance policies, calculations for premiums, commission and other fees and deductions (if any) including but not limited to Technical Service Fee (TSF).

  • Where necessary, to engage Marsh Asia Placement Hub (APH) and Bowring Marsh Asia (BMA) to secure facultative reinsurance capacities from approved international markets and engage in the negotiations, and ensure contract-certainty across placement documentations from signed slips, reinsurance binders, reinsurance conditions, calculations for premiums, commission and other fees and deductions (if any) including but not limited to Technical Service Fee (TSF).

  • For Facultative Reinsurance market support, to identify possible cedant or fronting insurer who will take up (front) for the shares from international markets and ensure proper documentation and flow of premium as well as claims fund, should there be any.

  • For existing Marsh facilities including Auto, Marine Cargo, SME Multiline, to ensure that all CEs/DEs utilize these facilities that allow for more benefits for clients via industry-superior terms and for Marsh via above-standard commission percentage level for all in-scope accounts.  To also work with the Placement and/or Portfolio Solutions leader to conduct regular placement and technical knowledge sharing for CEs and DEs.

  • Provide market-intel and benchmarking inputs and submission to the regional team for the quarterly Global Insurance Market Index (GIMI) providing timely updates on industry developments, policy changes, and emerging risks that may impact coverage and pricing for Marsh clients locally and across the globe.

What you need to have:

  • Proven experience in Commercial Insurance, with a strong preference for market-facing (preferable) or client-facing roles.

  • Expertise in insurance products and services, including risk advisories and underwriting processes.

  • Exceptional communication and presentation skills, with advanced negotiation capabilities.

  • Strong ability to forge and maintain connections with market counterparts and internal stakeholders.- Comprehensive knowledge of various types of insurance coverage, such as property and casualty lines

What makes you stand out:

  • Maintain excellent market rapport and relationship and ability to negotiate for best deals including where applicable alternative risk transfer options

  • Possess sharp, urgent, and critical thinking skills with a strong aptitude for problem-solving, with the ability to perform under difficult circumstances, maintaining a problem-solving mindset under pressure.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.

  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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