Backoffice Sales

1 Day ago • All levels

Job Summary

Job Description

This role involves managing a predefined customer and major customer base, updating and maintaining all orders, tenders, and offers in the ERP system to ensure a reliable database for further use. You will build and maintain excellent customer relationships to achieve immediate and strategic business goals, support the processing of outstanding invoices, create and follow up on offers, and process orders. You will actively contact customers domestically and internationally, maintain and expand customer relationships, negotiate contract terms, clarify technical and commercial issues with sales engineers and production, negotiate prices and price calculations, and support and advise external customers and subsidiaries. Additional responsibilities include processing complaints and ensuring timely delivery.
Must have:
  • Completed commercial studies or commercial training with experience.
  • Strong B2B sales knowledge, including experience with major customers.
  • Proficient with an ERP system (preferably NAVISION) and Microsoft Office.
Good to have:
  • Experience in negotiating contract terms.
  • Teamwork skills, organizational talent, and strong communication skills.
Perks:
  • Working within a 37.5-hour week
  • Monetary benefit of 40€ per month
  • Flexible home office options
  • 30 days of vacation

Job Details

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Wie werden Sie den Unterschied machen?

  • Betreuung und Pflege eines vordefinierten Kunden- und Großkundenbereichs
  • Aktualisierung und Pflege aller Bestellungen, Ausschreibungen, Angebote im ERP zur Sicherstellung einer zuverlässiger Datenbasis zur weiteren Nutzung
  • Auf- und Ausbau hervorragender Kundenbeziehungen zur Verwirklichung der unmittelbaren und strategischen Geschäftsziele
  • Unterstützung bei der Bearbeitung von offenen Rechnungen
  • Angebotserstellung und Nachverfolgung
  • Abwicklung von Aufträgen
  • Aktive Ansprache von Kunden im In- und Ausland
  • Pflege und Ausbau der Kundenbeziehungen
  • Verhandlungen der Vertragskonditionen
  • Klärung technischer und kaufmännischer Fragestellungen mit Vertriebsingenieuren und Produktion
  • Preisverhandlungen und Preiskalkulationen
  • Betreuung und Beratung der externen Kunden und Tochtergesellschaft
  • Bearbeitung der Reklamationen
  • Sicherstellung der termingerechten Auslieferung

Was möchten wir über Sie wissen?

  • Abgeschlossenes kaufmännisches Studium (Diplom, Bachelor oder Master) oder kaufmännische Ausbildung mit langjähriger Berufserfahrung im Vertriebsinnendienst
  • Fundierte Kenntnisse im B2B-Vertrieb u.a. mit großen Kunden und Ausschreibungsverfahren
  • Sicherer Umgang mit einem ERP-System (bevorzugt NAVISION) und den Microsoft Office Anwendungen, insbesondere Excel
  • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
  • Sie sind vertraut mit dem Verhandeln von Vertragsbedingungen
  • Zu Ihren Stärken zählen Teamfähigkeit, Organisationstalent, Kommunikationsstärke sowie eine hohe Belastbarkeit
  • Eine selbstständige sowie serviceorientierte Arbeitsweise mit ausgeprägter Kundenorientierung ist für Sie selbstverständlich

Wir bieten:

  • Arbeiten innerhalb einer 37,5-Stundenwoche
  • Geldwertervorteil von 40€ im Monat
  • Flexible Homeoffice-Möglichkeiten
  • 30 Tage Urlaub

Erfolgreiche Bewerber werden unter den örtlichen Beschäftigungsbedingungen angestellt und müssen bereits die örtlichen Beschäftigungs-/Arbeitserlaubnis- und Wohnsitzbestimmungen erfüllen.

Bitte beachten Sie, dass wir keine Bewerbungen von Agenturen ohne eine formelle Vereinbarung mit Wabtec Talent Acquisition akzeptieren.Wenn Sie eine Agentur/ein Drittanbieter sind und nicht von Wabtec für diese Suche beauftragt wurden, schulden wir Ihnen keine Gebühr, wenn Sie einen Kandidaten in das Bewerberverfolgungssystem eingeben, der letztendlich eingestellt wird.

#LI-VK1

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.  

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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About The Company

Want to move the world? Want to innovate and bring that innovation to life?At Wabtec, we are in the business of realizing potential – that of the transportation industry, and yours!Drawing on nearly four centuries of collective success across the vibrant portfolios of Wabtec, GE Transportation and Faiveley Transport, we offer employees hands-on opportunities all over the world to shape the future of transportation – as well as their own. Wabtec is focused on performance that drives progress, leveraging our digital expertise, technological innovation, and world-class manufacturing and services to create transportation solutions that move and improve the world.

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