Business Analyst

Job Summary

Synechron is seeking a talented Business Analyst specializing in Technology Management to join our dynamic team. This role is pivotal in bridging the gap between business needs and technological solutions, ensuring our technology initiatives align with strategic business goals and deliver significant value. As a Business Analyst, you will play a key role in analyzing technology solutions, facilitating communication between technical teams and stakeholders, and driving technology management excellence within the organization.

Software Requirements

• Required Proficiency:

  • JIRA and Confluence: Proficient level of experience required
  • Familiarity with project management software tools

• Preferred Proficiency:

  • Data analysis tools and techniques

Overall Responsibilities

• Collaborate with stakeholders to articulate business needs and translate them into technical specifications.
• Conduct in-depth analysis of existing systems and processes to identify optimization opportunities.
• Develop comprehensive business requirements documentation, use cases, and process flows.
• Act as a liaison between business units and IT teams to ensure clear communication and understanding of project goals.
• Facilitate workshops and meetings to gather and present findings.
• Assist in evaluating and selecting technology solutions that support business objectives.
• Support project management activities, including planning, execution, and monitoring of deliverables.
• Perform testing and validation of technology solutions to ensure they align with business requirements.
• Provide training and support to end-users on new systems and processes.
• Monitor industry trends and emerging technologies to offer insights and recommendations for improvement.

Technical Skills (By Category)

• Development Tools and Methodologies:

  • Required: Agile, Waterfall methodologies
  • Preferred: Familiarity with SDLC

• Data Management:

  • Preferred: Proficiency in data analysis tools

Experience Requirements

• Minimum of 5 years of experience in business analysis, preferably within technology management or IT.
• Proven experience with requirements gathering, documentation, and analysis.
• Industry experience in technology management is preferred but not mandatory.

Day-to-Day Activities

• Engage in regular meetings and collaborations with stakeholders and technical teams.
• Deliver detailed documentation and reports as part of project involvement.
• Make informed decisions regarding technology solutions and business requirements.
• Participate in workshops and training sessions to support continuous learning.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field. Equivalent experience may be considered.
• Continuous professional development through workshops and training is encouraged.

Professional Competencies

• Strong critical thinking and problem-solving capabilities.
• Ability to lead and collaborate effectively within teams.
• Exceptional communication skills for stakeholder management.
• Adaptability to new technologies and methodologies.
• Innovative mindset with a focus on quality and performance.
• Proficient time management and prioritization skills.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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