Technical Writer

4 Weeks ago • 2 Years + • Administrative

Job Summary

Job Description

EveryMatrix seeks an experienced Technical Writer to create and maintain documentation (API docs, user manuals, troubleshooting articles, architecture documentation, procedures, release notes, design document templates) in Confluence and MS Word for technical and non-technical audiences. Responsibilities include collaborating with development, operational, and QA teams, ensuring knowledge base maintenance, editing/reviewing documents, and communicating with stakeholders. The role requires proficiency in MS Office Suite, Atlassian Confluence, diagramming software, and screen capture tools. The position is hybrid based in London or Bucharest.
Must have:
  • Proficiency in MS Office Suite and Confluence
  • 2+ years experience in technical writing
  • Strong knowledge of diagramming and screen capture tools
  • Excellent written and spoken English
  • Ability to work in a multi-functional team
Perks:
  • Additional vacation days
  • 10 days fully paid sick leave
  • Access to learning resources (Udemy, LinkedIn, O’Reilly)
  • Gym allowance
  • Meal allowance
  • Team-building activities

Job Details

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for an Experienced Technical Writer to join our team in London/Romania!

What You’ll Do:

  • Compose clear and concise documentation in Confluence and MS Word aimed at both technical and non-technical audiences.
  • Create a broad range of documentation, including:
  • API documentation
  • User manuals
  • Troubleshooting articles
  • Architecture documentation
  • Procedures
  • Release notes 
  • Design document templates.
  • Maintain the knowledge base of the project.
  • Edit and review documents.
  • Work with Development, Operational, and QA teams to obtain information.
  • Ensure all documentation is diligently maintained and communicated to all stakeholders.

    What We’re Looking For:
  • Proficiency in MS Office Suite and Atlassian Confluence.
  • Experience on related roles - 2+ years
  • Strong knowledge of diagramming software and screen capture tools.
  • Experience in researching and gathering technical data from subject matter experts (developers, business analysts, QAs) and project specifications.
  • Ability to work in a multifunctional team.
  • Understanding of software documentation specifics and style guides.
  • Well-organized and capable of handling multiple projects simultaneously.
  • Excellent written and spoken English communication skills.

    Here's what we offer:
    • Additional vacation days, with annual leave increasing each year of service for up to five years
    • 10 days of fully paid sick leave.
    • Access to learning resources (Udemy, LinkedIn, O’Reilly).
    • Gym allowance
    • Meal allowance
    Our office perks include frequent team-building activities in various locations.

    At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

    EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

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