Client Director / Market Maker
Job Summary
Job Description
As a Client Director/Market Maker at HCL Software, you will lead strategic accounts, driving revenue growth and client satisfaction. This role involves fostering relationships with C-level executives, aligning HCL's offerings with client needs, and developing multi-year strategies. Responsibilities include account strategy, execution leadership, client relationship management, cross-functional coordination, solution alignment, and revenue growth. The role demands a strong understanding of business dynamics, the ability to navigate complex organizations, and a proven track record in strategic account management.
Must have:
- Proven track record in enterprise sales, exceeding targets.
- Demonstrated ability to lead cross-functional teams and engage at the C-level.
- Strong understanding of industry trends, client strategies, and performance metrics.
- Expertise in presenting complex ideas to diverse stakeholders.
- Proactive problem-solving and sound judgment in resolving challenges.
- Skilled in managing high-level relationships and negotiating agreements.
Perks:
- Work in a dynamic division central to HCL Software.
- Competitive compensation and benefits aligned with the Italian market.
- Opportunities for learning, growth, and career advancement in a global organization.
- Inclusive and diverse company culture.
- Recognition as one of Forbes’ Top 50 Global Companies to Work For (Ranked #30, 2020).
7 skills required
Job Details
Are you a strategic leader with a passion for client engagement and business growth? As a Client Director (CD) / Market Maker (MM) at HCL Software, you’ll lead a portfolio of strategic accounts, driving revenue growth and client satisfaction across our innovative products and solutions. Based in Italy, you’ll play a pivotal role in fostering relationships, influencing C-level executives, and aligning HCL’s offerings to client needs.
This is a high-impact role requiring a deep understanding of business dynamics, the ability to navigate complex organizations, and a proven track record in strategic account management.
Key Objectives:
- Growth and Influence: Enhance HCL Software's presence and market share within each strategic account.
- Customer Insight: Align offerings with client needs, introducing transformative HCL solutions.
- Partnership Building: Create client success stories to position accounts as benchmarks for excellence.
- Strategic Alignment: Develop a trusted, “HCL Software First” relationship with clients.
Responsibilities:
- Account Strategy: Develop and refine multi-year strategies tailored to evolving client goals.
- Execution Leadership: Coordinate HCL teams to deliver seamless solutions and achieve strategic goals.
- Client Relationships: Build rapport with senior executives, serving as a trusted business partner.
- Cross-Functional Coordination: Deliver a cohesive “One HCL” experience by integrating internal teams effectively.
- Solution Alignment: Ensure that HCL’s offerings support client business transformations and priorities.
- Revenue Growth: Drive end-to-end sales processes, from initial engagement to contract negotiation.
Skills and Competencies:
- Proven track record as a high-performing individual contributor in enterprise sales, consistently exceeding targets by closing large-scale ($1M+), complex deals through strategic hunting, consultative selling, and stakeholder alignment.
- Demonstrated ability to lead cross-functional teams and engage at the C-level.
- Strong understanding of industry trends, client strategies, and performance metrics.
- Expertise in presenting complex ideas to diverse stakeholders, tailored to audience needs.
- Proactive and sound judgment in resolving challenges and managing risks.
- Skilled in managing high-level relationships and negotiating agreements that foster trust.
Leadership & Influence
Business Acumen
Communication
Problem-Solving & Decision Making
Negotiation & Relationship Management
Personal Attributes:
- Customer-Focused: Deep commitment to understanding and addressing client needs.
- Results-Oriented: Laser-focused on driving measurable outcomes and achieving targets.
- Adaptability: Thrives in complexity, pivoting strategies to meet shifting business landscapes.
- Integrity: Maintains confidentiality, ethical standards, and fosters trust.
What We Offer:
- Work in a dynamic division central to HCL Software.
- Competitive compensation and benefits aligned with the Italian market.
- Opportunities for learning, growth, and career advancement in a global organization.
- Inclusive and diverse company culture.
- Recognition as one of Forbes’ Top 50 Global Companies to Work For (Ranked #30, 2020).
Equal Opportunity Employer:
HCL Software is committed to diversity and inclusion. We provide equal employment opportunities to all qualified applicants regardless of race, color, religion, gender, national origin, sexual orientation, gender identity, disability, or veteran status.
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