Customer Engineer, National Security, Public Sector

1 Month ago • 6 Years + • Cyber Security • DevOps • $122,000 PA - $180,000 PA

Job Summary

Job Description

This Customer Engineer role within Google's National Security Public Sector team requires a minimum of 6 years of cloud-native architecture experience in a customer-facing or support capacity. Responsibilities include building go-to-market solutions, managing customer technical relationships (including pilots and migrations), providing architectural guidance, and leading technical projects. You'll work with senior government leaders, leveraging Google Cloud technology to support critical missions. The role necessitates strong presentation skills and experience working with sensitive data, requiring eligibility for TS/SCI security clearance. This includes collaborating with sales teams, product management, and engineering to optimize Google Cloud products and address customer needs effectively.
Must have:
  • 6+ years cloud-native architecture experience
  • Customer-facing/support role experience
  • Experience with technical stakeholders and executive leaders
  • Cloud migration and architecture design experience
  • TS/SCI security clearance eligibility
Good to have:
  • Public Sector client experience (Federal agencies)
  • Linux, SDN, network virtualization, open protocols expertise
  • Containerization (Docker, Kubernetes, Istio) experience
  • Serverless, microservices, application acceleration knowledge
  • Google Cloud platform proficiency
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Experience designing and building architectures and migrating workloads to cloud environments.

Preferred qualifications:

  • Experience working with Public Sector clients and stakeholders, particularly in Federal agencies.
  • Experience with Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, and virtual private networks/application to PaaS and IaaS technologies.
  • Experience with containers and associated technologies including Docker, Kubernetes, Istio, Serverless, and Microservices.
  • Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space.
  • Eligible for US Government Top Secret/Sensitive Compartmentalized Information (TS/SCI) security clearance.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

We work to ensure Google's products and services are well positioned to impact the US's most complex missions and goals. In that respect, we work closely with those in Assured Workloads and Google Distributed Cloud to ensure that even our customers' most sensitive data can be securely stored, processed, and analyzed using Google's technologies.

As part of the National Security Customer Engineering team in Google Public Sector you'll work closely with senior leaders in Government to show how Google's people and Google Cloud's technology can be leveraged to accomplish the most sensitive missions and goals.

brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $122,000-$180,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Build customer specific go-to-market solutions to reduce business cycles and drive customer workloads as measured through pipeline and business growth.
  • Own the technical relationship with customers, empowering them to drive a successful pilot or proof of concept, support partners drive toward acceptance of the technical proposal, leading to an agreement, and work with customers during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
  • Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.
  • Lead technical projects, technology advocacy, and support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.

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