Customer Engineer, Small/Medium Businesses Platform
Job Summary
Job Description
- Bachelor's degree or equivalent experience
- 4+ years cloud native architecture experience
- Experience with cloud/on-premise engineering
- Excellent communication skills (English)
- Technical stakeholder engagement
- Lead new customer acquisition
- SMB segment experience
- Greenfield territory development
- Systems management knowledge
- Security concepts knowledge
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 year of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Ability to communicate in English Fluently to support client relationships.
Preferred qualifications:
- Experience working with the small and medium business segment.
- Experience prospecting, building, and maintaining new customer relationships, with a passion for building out Greenfield territories.
- Knowledge of systems management concepts (e.g., image management, patching, automated deployment, etc.).
- Knowledge of security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share knowledge to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.
- Lead prospecting and acquisition of new logos, creating and building customer relationships.
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