Customer Solutions Consultant, Infrastructure Modernization, Google Cloud

2 Days ago • 6 Years + • DevOps

Job Summary

Job Description

As a Customer Solutions Consultant, you'll partner with technical sales teams to showcase Google Cloud's capabilities to customers. Responsibilities include understanding customer needs, developing cloud solutions, conducting proof-of-concepts, and troubleshooting technical issues. You'll present solutions to customers, assess legacy applications, and recommend modernization roadmaps. You'll also work with Google Cloud products, guide customers through assessments, and recommend integration strategies and architectures for Google Cloud implementation. This role involves identifying business opportunities, addressing technical objections, and supporting bid responses. You'll collaborate with product management to prioritize solutions impacting customer adoption.
Must have:
  • Bachelor's degree or equivalent experience
  • 6+ years cloud native architecture experience
  • Experience presenting to technical and executive stakeholders
  • Cloud infrastructure engineering experience
  • Application migration to cloud platforms
Good to have:
  • Experience with software-defined networking
  • Security concepts expertise (encryption, IAM, etc.)
  • Financial Services industry experience
  • Prospecting and building customer relationships
  • Greenfield territory development

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.

Preferred qualifications:

  • Experience in migrating applications and services to cloud platforms.
  • Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
  • Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
  • Experience in, or supporting Financial Services (FSI) industry.
  • Experience prospecting, and building and maintaining customer relationships from scratch.
  • Passion for building greenfield territories in enterprise accounts.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Solutions Consultant, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proof-of-concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
  • Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.

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