Data Protection Lead
Crewe, Cheshire - onsite

Likewize is looking for an experienced Data Protection Lead (DPL) to manage the UK / EU data protection compliance programme.

Who are Likewize?

When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade, or the user does not know how to do something, Likewize provides the solution. Trusted by the world's largest brands, telcos, and banks to look after approximately one billion of their customers.

Position Summary

As a key member of Likewize’s Global Risk and Compliance team, the DPL will be directly responsible for the execution of the privacy compliance programme in the EMEA region. You will also assist the Chief Compliance and Privacy Officer in rolling out the programme in other regions such as US&C and APAC.

Duties include:

• Managing the privacy compliance framework across the UK / EU business, and regularly reviewing its effectiveness.

• Serving as the primary point of contact for all data protection matters across UK / EU.

• Assisting the Chief Compliance and Privacy Officer with the maintenance of the global privacy programme.

• Managing a small team of Privacy Compliance Specialists, including supporting their development through training and coaching.

• Assisting with the governance and coordination of the UK’s ISO 27001 certification.

• Working with the Cybersecurity Risk team to conduct relevant information security monitoring and testing.

• Liaising with the UK / EU Supervisory Authorities, managing registration requirements (inc. acting as the named DPO for Likewize’s German entity).

• Reviewing vendor and customer contracts, in conjunction with UK and Corp. Legal, ensuring that data protection risk is adequately identified and managed.

• Assisting the business with responses to RFPs, due diligence and customer audits.

• Developing and delivering regular face-to-face training and eLearning modules to stakeholders across the business.

• Developing and maintaining Records of Processing Activities and other required documentation.

• Managing the global privacy management platform (OneTrust).

• Respecting the value of information by following Likewize's data protection / information security policies and procedures.

Job Requirements

Essential:

• Three to five years of experience in a relevant data protection role, with recent experience in a senior / lead role.

• Expert knowledge of UK / EU data protection legislation, case law and regulatory best practice.

• Previous responsibility for executing a data protection compliance programme, or significant elements of a programme.

• Experience with implementing / maintaining OneTrust, or similar data protection tool.

• Experience of ISO 27001 / information security.

Desirable:

• Data protection / privacy qualifications (e.g. CIPP/E, CIPM, C-DPO, BCS, etc.)

• Experience of line management / developing talent.

• Experience in financial services, telecoms, tech.

• Experience of PCI DSS / DORA / wider InfoSec frameworks.

• Experience of / exposure to privacy regulations in other jurisdictions (Dubai, US&C, APAC, India, etc.)

What do we offer?

At Likewize, we care about you and your progression. We offer:

• A competitive salary and benefits package

• A supportive and collaborative culture

• A fun and dynamic work environment

• A range of learning and development opportunities

• Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption

• Access to a GP at any time, with prescriptions delivered to your home or work

• Enhanced Maternity, Paternity & Adoption

• My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases

• A fully paid Employee Assistance Programme

• Free onsite car parking

• Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave

Ensure Fairness & Embrace Differences

We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone.

We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated – and are essential to our success.

We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.