Data Protection Lead

Job Description:

Data Protection Lead

Crewe, Cheshire – Onsite
Competitive Salary + Excellent Benefits

Looking for a new challenge where your expertise in data protection can truly make a global impact?

At Likewize, we’re on a mission to protect and support the digital lives of over a billion people. As the world’s fastest-growing tech protection and support company, we’re trusted by the biggest brands, telcos, and financial institutions to keep people connected—no matter what.

Why join us?

We do more than fix broken tech. We create confidence in a digital world.
From lost phones to security breaches, we solve 250 million problems a year across 30+ countries, and we’re just getting started.

What makes us different?

• We offer the most complete protection against digital disruption.

• We serve one billion customers across the globe.

• We work with the world's leading tech brands and service providers.

• We’re redefining sustainability and innovation in tech support.

• And we do it all with speed, precision, and care.

The Role: Data Protection Lead

As our Data Protection Lead, you'll be a key part of our Global Risk and Compliance Team, managing and evolving our privacy compliance programme across the UK and EU—and supporting global efforts in regions like the US, APAC and beyond.

You’ll be the subject matter expert and go-to person for all things data protection, ensuring we uphold the highest standards for our people, our partners, and our customers.

What you’ll be doing

• Lead the UK/EU data privacy compliance framework and ensure its continuous improvement.

• Act as the primary contact for all data protection matters across the region.

• Manage and support a small team of Privacy Compliance Specialists.

• Assist in global privacy efforts alongside the Chief Compliance and Privacy Officer.

• Support the governance of ISO 27001 certification and coordinate information security monitoring.

• Liaise with Supervisory Authorities and act as DPO for the German entity.

• Review and manage vendor and customer contracts for data protection risk.

• Provide compliance input for RFPs, audits, and due diligence.

• Develop and deliver engaging training (face-to-face and eLearning).

• Maintain privacy documentation and oversee our privacy platform (OneTrust).

• Promote a culture of security and compliance across the business.

What you’ll need to succeed

Must have:

• 3–5 years’ experience in data protection, including in a senior or lead capacity.

• Expert knowledge of UK and EU data protection laws and practices.

• Hands-on experience leading a data compliance programme or key initiatives.

• Experience with privacy tools like OneTrust.

• Familiarity with ISO 27001 and information security frameworks.

Nice to have:

• Certifications like CIPP/E, CIPM, BCS or similar.

• Leadership experience and team development skills.

• Background in tech, telco, or financial services.

• Knowledge of global privacy regulations (e.g. US, India, APAC).

• Experience with PCI DSS, DORA, or similar standards.

What do we offer?

At Likewize, we care about you and your progression. We offer:

• A competitive salary and benefits package

• A supportive and collaborative culture

• A fun and dynamic work environment

• A range of learning and development opportunities

• Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption

• Access to a GP at any time, with prescriptions delivered to your home or work

• Enhanced Maternity, Paternity & Adoption

• My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases

• A fully paid Employee Assistance Programme

• Free onsite car parking

• Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave

Ensure Fairness & Embrace Differences

We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone.

We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated – and are essential to our success.

We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.