Job Description
The Digital Content Intern in Taipei will support the E-commerce team. Responsibilities include understanding customer needs, planning e-commerce features for a seamless customer experience, reporting on business success metrics, managing product information and inventory, collaborating with cross-functional teams, assisting with customer service, planning quarterly operations and promotional events, and analyzing business reviews. The role requires close collaboration with various departments, including the US E-commerce team, APAC team, Supply Chain team, Consumer Engagement team, CS, IT, Logistics, and Marketing teams. The intern will also work with the RDC for return and damage goods management and maintain relationships with vendors.
Must Have:
- E-commerce platform management experience
- Strong analytical and problem-solving skills
- Fluent in English and Chinese
- Proactive and result-oriented
- Strong Excel and PPT skills
What to Expect
The E-Commerce Operation planner will be responsible for sales planning, goods order for e-shop website, on-hand inventory analysis and report sell-thru progress of products to improve sales, communicating with US E-commerce team, APAC team, Supply Chain team and work closely with relevant departments in local office.
What You’ll Do-Fully understanding of customers need on products and liaise closely with consumer engagement team.
-Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience.
-Report on E-commerce business success criteria results, metrics, test and deployment management activities.
-Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management.
-Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements.
-To assist in Customer service and liaise closely with RDC
-To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team.
-Analyze release readiness reviews, milestone reviews, and business go/no-go reviews.
- Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.
What You’ll Bring-Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience.
-Report on E-commerce business success criteria results, metrics, test and deployment management activities.
-Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management.
-Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements.
-To assist in Customer service and liaise closely with RDC
-To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team.
-Analyze release readiness reviews, milestone reviews, and business go/no-go reviews.
- Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.
-More than 2 years e-commerce platform management experience in multinational corporation
-BA degree in related fields
-Strong analytical and problem-solving skills
-Experience to monitor daily trading operation
-Fluent in English and Chinese both written and speaking
-Proactive and highly result-oriented mindset
-Ability to handle multiple tasks simultaneously
-Strong Excel and ppt skills
-BA degree in related fields
-Strong analytical and problem-solving skills
-Experience to monitor daily trading operation
-Fluent in English and Chinese both written and speaking
-Proactive and highly result-oriented mindset
-Ability to handle multiple tasks simultaneously
-Strong Excel and ppt skills
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