Front of House Coordinator

Management Level

Job Description & Summary

Kia Ora, 

It’s a great time to be joining PwC New Zealand! We have been working collaboratively to develop guides on our ara (path) where our people are at the heart of our decisions. It’s our mission to create an environment where people can do their very best work, while ensuring their wellbeing (along with their family & whanau) is the top priority. You'll work with people from diverse backgrounds and industries to help solve important problems, empowered by technology to turn today's ideas into tomorrow's solutions.  

Ngā Kōrero mo tēnei tūranga / About the role

The Front of House Coordinator plays a pivotal role in ensuring the smooth operation of meeting rooms, event spaces, and catering services within PwC. This position involves meticulous planning, coordination, and execution of various tasks to guarantee that meetings, events, and catering services are successful and run efficiently. The Coordinator will serve as a key point of contact for internal staff, guests, and third-party vendors, ensuring that all requirements are met to the highest standards.

• Coordinate the setup of meeting rooms to accommodate various events and ensure they are equipped with necessary audio-visual equipment, seating arrangements, and supplies, working closely with IT and facilities teams to address any technical or logistical issues.

• Manage the provision of catering services for meetings and events, ensuring timely delivery and setup of high-quality food and drinks, including expertly crafted barista coffees, while contributing to a high-performing team environment.

• Support food and beverage preparation with the Front of House Supervisor, collaborating with catering teams to ensure quality and safety standards are met at all times.

• Oversee health and safety training for the wider team and ensure food handling practices comply with H&S regulations.

• Provide exceptional customer service to clients, addressing questions or concerns promptly, and anticipate the needs of meeting and event attendees to ensure a positive experience.

Ngā pūkenga kei a koe /Skills and experience

Successful candidates will be highly motivated, provide outstanding client service delivery and be able to manage workloads and deadlines effectively.

• Previous catering experience with relevant industry qualification.

• Experience or understanding of professional services environments.

• Positive attitude and passionate about delivering exceptional client experiences with the ability to work with your team and multiple stakeholders agilely.

• Highly refined verbal and written communication skills.

• High attention to detail with strong troubleshooting and problem-solving skills.

• Proficient in Microsoft Word and Excel.

• Adaptability to change and new working methods.

• Commitment to PwC values, especially reimagining the possible and making a difference.

Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

• Unrivalled level of access to industry expertise, both locally and through our wider global network of member firms, where you’ll be enabled by cutting-edge technology.

• Investing in your mental health is both important and personal. We offer an annual cash contribution to spend on items or activities that support your wellness, whatever that might be! 

• PwC shows care to employees by providing life and income protection as part of our total remuneration package

• Inclusive 18 weeks paid parental leave policy for all parents - mums, dad’s, caregivers with no minimum service!

• Enhanced leave capabilities - an opportunity to purchase additional leave and two staff recognition days available each year

• Digital upskilling through our Digital Academy

Mo te aha tāu e tatari ana? / What are you waiting for?

Hit the Apply Now button! If you want to learn how you can grow and shine in your career at PwC, visit https://www.pwc.co.nz/careers.html

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