The Fulfillment Operations Analyst plays a critical role in ensuring the smooth operation of the Fulfillment Department by providing accurate and timely reporting for an enterprise car parts e-commerce company. Responsibilities include creating and maintaining Fulfillment SPP Scorecards, tracking KPIs, updating MCR receiving statuses, auditing MCRs, generating various reports, managing data (weekly/monthly Fulfillment Actuals files), creating Zendesk tickets for SKU inspection, and performing other tasks as assigned.  The position requires 5+ years of experience in fulfillment analytics and proficiency in Excel, along with experience in reports management tools and systems. Excellent communication, organizational, and time management skills are essential.

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<section aria-labelledby="job-description-title" class="styles--3vx-H" data-ui="job-description"><h2 id="job-description-title">Description</h2><div><p><strong>Position Summary</strong></p><p>The Reports Manager Specialist plays a critical role in ensuring the smooth operation of the Fulfillment Department by providing accurate and timely reporting. This position will be responsible for creating scorecards, managing data, and generating reports to support decision-making. Our client is an enterprise car parts e-commerce company. </p></div></section><section aria-labelledby="job-requirements-title" class="styles--3vx-H" data-ui="job-requirements"><h2 id="job-requirements-title">Requirements</h2><div><p><strong>Responsibilities</strong></p><ul> <li>5+ Years of experience in fulfillment analytics </li> <li>Scorecard Creation: Develop and maintain Fulfillment SPP Scorecards to track key performance indicators.</li> <li>MCR Management: Update MCR receiving statuses for all inbound shipments and audit MCRs prior to release.</li> <li>Reporting: Create and manage various reports as needed to support the Fulfillment Department.</li> <li>Data Management: Generate weekly and monthly Fulfillment Actuals files.</li> <li>Issue Tracking: Create Zendesk tickets for SKU inspection.</li> <li>Other Tasks: Perform additional tasks as assigned by the manager.</li> </ul><p><strong>Qualifications</strong></p><ul> <li>Technical Skills:</li> <ul> <li>Intermediate proficiency in Excel</li> <li>Experience with reports management tools and systems</li> </ul> <li>Soft Skills:</li> <ul> <li>Excellent written and verbal communication skills</li> <li>Strong organizational and time management skills</li> <li>Attention to detail and accuracy</li> <li>Ability to work independently and as part of a team</li> </ul> </ul><p><strong>Schedule</strong></p><ul> <li>Flexible: Monday-Friday, 3:00 PM-12:00 AM or 4:00 PM-1:00 AM EST.</li> <li>Preference: Maintain coverage at 4:00 PM during Daylight Savings Time in EST.</li> </ul></div></section><section aria-labelledby="job-benefits-title" class="styles--3vx-H" data-ui="job-benefits"><h2 id="job-benefits-title">Benefits</h2><div><ul> <li>Paid Time Off</li> <li>100% Remote / Work From Home</li> <li>Training &amp; Development</li> <li>Performance Bonus</li> <li>Contract Role, Chance of Full-time with benefits</li> </ul></div></section>