Go-To-Market Strategy and Operations Lead

1 Month ago • 7 Years + • Operations

Job Summary

Job Description

The Go-to-Market Strategy & Operations Lead at Google Cloud will be responsible for creating and implementing a change landing and operational execution strategy and plan to maximize field adoption of GTM strategic priority initiatives. This role requires executing a globally developed sales operations strategy, providing operational support for sales pipeline processes, and managing communication, training, and monitoring of sales operational changes. Responsibilities include creating a change impact assessment, designing and delivering training programs, defining success measures, and reporting on adoption and change progress. The ideal candidate will have 7+ years of experience managing cross-functional teams, influencing without authority, and experience in operational support of account planning, territory planning, and sales pipeline review. Strong communication skills and experience presenting to executive audiences are crucial. The position is based in Mexico City.
Must have:
  • 7+ years experience managing cross-functional teams
  • Experience with sales operations strategy execution
  • Excellent communication and presentation skills
  • Change management and operational execution planning
  • Sales pipeline process support and pipeline review
Good to have:
  • Prosci ADKAR methodology knowledge
  • Sales process and system change design and implementation
  • Data analysis and actionable insight generation
  • Training program design and delivery
  • Change impact assessment and field readiness evaluation

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience managing and collaborating with cross-functional teams and influencing without authority to drive operational excellence, delivery of priority initiatives, process improvements, and change management.
  • Experience with operational support of account planning territory planning and sales pipeline review.
  • Experience with regionally executing a globally developed sales operations strategy.
  • Experience providing operational support for sales pipeline process and presenting updates to an executive audience.
  • Ability to communicate in English fluently as this is a role that requires communication with US and Canada based partners in English.

Preferred qualifications:

  • Experience supporting the communication, training, and monitoring of sales operational changes, with a focus on driving adoption and measuring impact.
  • Experience analyzing sales processes and performance data to provide actionable insights and assess the operational impact of potential changes.
  • Knowledge of the Prosci Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) methodology or other organizational change management methodologies.
  • Ability to contribute to the design and implementation of sales process and system changes, including identifying integration points and updates.
  • Excellent problem-solving skills, with the ability to develop creative and non-traditional solutions for challenging, undefined problems.

About the job

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

As a Go-to-Market Strategy & Operations Lead, you will be responsible for creating and implementing a change landing and operational execution strategy and plan with the goal of maximizing field adoption of GTM strategic priority initiatives within Google Cloud. You will have to create a change management strategy and operational execution landing plan.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Execute a globally developed sales operations strategy and provide operational support for sales pipeline process.
  • Provide communication, training and monitoring of sales operational changes.
  • Create a change impact assessment that addresses systems, process, and job role impact.
  • Provide input, document requirements and support the design and delivery of training programs. Evaluate and ensure field readiness.
  • Define success measures, track and report adoption, and monitor change progress.

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