Global Employee Relations - Risk and Dispute Management

2 Months ago • 5 Years + • Legal

Job Summary

Job Description

This Global Employee Relations (ER) role in Singapore focuses on risk and dispute management, acting as a bridge between leadership, business teams, and legal/compliance. Responsibilities include optimizing BHDR investigation processes, guiding global employee dispute resolution, developing ER case risk management frameworks, and ensuring compliance with global employment laws. The role also involves assessing non-compete agreements and supporting cross-cultural compliance training. Ideal candidates possess a legal background and strong analytical and communication skills, with experience in employee relations and investigations preferred. The role requires navigating ambiguity, managing competing priorities, and collaborating across various time zones.
Must have:
  • Bachelor's degree in Law/HR or equivalent
  • 5+ years relevant experience
  • Strong analytical & problem-solving skills
  • Excellent communication & stakeholder management
  • Knowledge of labor/employment law
  • Experience in employee relations and investigations
Good to have:
  • Experience in multinational environment
  • Ability to influence without authority
  • Growth mindset; transitioning from legal to ER
  • Openness to travel and cross-timezone collaboration

Job Details

Responsibilities
Team Introduction: The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. About the Role: This role is part of the Global Employee Relations (ER) team and functions as a middle platform connecting company leadership, business teams, and legal/compliance teams. It supports non-China markets in employee relations matters by leveraging employment law expertise to optimize processes and ensure compliance. Ideal for candidates with a legal background interested in transitioning to ER work. Responsibilities: - Contribute to the optimization of Bullying, Harassment, Discrimination & Retaliation (BHDR) investigation processes with legal compliance insights; - Provide guidance for employee dispute resolution strategy globally and support employee disputes involving senior leaders from HR's perspective; - Develop and refine ER case risk management frameworks to ensure consistent and compliant decision-making; - Provide risk management support for ER compliance initiatives, ensuring alignment with global employment laws, company policies, public policies, etc; - Assess the applicability of non-compete agreements in global (non-China) markets and develop enforcement strategies; - Support the development and implementation of cross-cultural compliance training.
Qualifications
Minimum Qualifications: - Bachelor's degree and above in Law/HR or equivalent; - 5+ years relevant working experience; - Strong analytical and problem-solving skills, with the ability to approach issues through comparative analysis; - Excellent communication skills and the ability to manage multiple stakeholders and programs simultaneously. Preferred Qualifications: - Knowledge of labour/employment law; - Experience of Employee Relations and Employment/Workplace Investigation will be highly advantageous; - Proven ability to navigate ambiguity, manage competing priorities, and thrive in a fast-paced, constantly evolving environment; - Proactive and action-oriented, with the flexibility to adapt to a fast-growing and evolving environment; - Experience working in a multinational environment, with the openness to and appreciation for diverse perspectives and ways of thinking; - Demonstrated ability to influence without authority and build trust across diverse business functions; - Growth mindset with a strong interest in transitioning from legal advisory to business-embedded employee relations work; - Open to travel and comfortable collaborating with stakeholders across different time zones.
Job Information
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

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