The Specialist, Risk Ops (Payment Risk) role involves comprehensive investigations using various tools, ensuring confidentiality of all collected information. Responsibilities include reviewing customer transactions to identify fraudulent activities, contacting customers to validate transactions, resolving customer issues, investigating chargebacks/fraud claims, analyzing trading patterns, developing partnerships with stakeholders, recommending anti-fraud processes, and generating reports. The role requires strong analytical skills, understanding of payment methods, and the ability to work in a 24x7 environment. The candidate will also be responsible for preparing comprehensive investigation reports for all cases, analyzing loss trends, and reporting suspicious accounts to prevent losses and detect fraud.