Global Employee Relations - Risk and Dispute Management

Team Introduction: The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. About the Role: This role is part of the Global Employee Relations (ER) team and functions as a middle platform connecting company leadership, business teams, and legal/compliance teams. It supports non-China markets in employee relations matters by leveraging employment law expertise to optimize processes and ensure compliance. Ideal for candidates with a legal background interested in transitioning to ER work. Responsibilities: - Contribute to the optimization of Bullying, Harassment, Discrimination & Retaliation (BHDR) investigation processes with legal compliance insights; - Provide guidance for employee dispute resolution strategy globally and support employee disputes involving senior leaders from HR's perspective; - Develop and refine ER case risk management frameworks to ensure consistent and compliant decision-making; - Provide risk management support for ER compliance initiatives, ensuring alignment with global employment laws, company policies, public policies, etc; - Assess the applicability of non-compete agreements in global (non-China) markets and develop enforcement strategies; - Support the development and implementation of cross-cultural compliance training.

Minimum Qualifications: - Bachelor's degree and above in Law/HR or equivalent; - 5+ years relevant working experience; - Strong analytical and problem-solving skills, with the ability to approach issues through comparative analysis; - Excellent communication skills and the ability to manage multiple stakeholders and programs simultaneously. Preferred Qualifications: - Knowledge of labour/employment law; - Experience of Employee Relations and Employment/Workplace Investigation will be highly advantageous; - Proven ability to navigate ambiguity, manage competing priorities, and thrive in a fast-paced, constantly evolving environment; - Proactive and action-oriented, with the flexibility to adapt to a fast-growing and evolving environment; - Experience working in a multinational environment, with the openness to and appreciation for diverse perspectives and ways of thinking; - Demonstrated ability to influence without authority and build trust across diverse business functions; - Growth mindset with a strong interest in transitioning from legal advisory to business-embedded employee relations work; - Open to travel and comfortable collaborating with stakeholders across different time zones.