Head of SEA Government Relations

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Job Description:

The Head of SEA Government Relations aims at supporting PayPal’s business objectives through the development and implementation of a Government Relations strategy for South East Asia, including in Singapore where PayPal has its International HQ.  The role holder will identify the Government Relations priorities for PayPal in the SEA and define state of the art public policy positions adapted to the regional agenda, leveraging Global GR analysis and recommendations where available and drafting their own material when needed. The role will also develop a proactive engagement with the GR stakeholders that participate directly, or indirectly, to the shaping of Public Policy or are important for the growth of PayPal in the SEA.  The scope of the role is Southeast Asia, with a focus on jurisdictions and stakeholders, which matter most to PayPal’s public policy agenda and markets which impact most the financial results of PayPal, today but also tomorrow. It includes payments, financial crime, digital, crypto, trade, growth or inclusion public policy matters, as relevant. The Head of SEA Government Relations is also responsible for communicating policy trends and potential impacts of government actions in the region to cross-functional internal stakeholders. The role manages one person also based in Singapore and interacts seamlessly with other GR professionals within PayPal’s GR department, especially colleagues in the region and will need to collaborate with other teams located throughout APAC, including Global Markets.

The main objectives of the role are :

• Identify emerging public policy risks, issues, and opportunities in SEA, analyze their business impact and offer remediations as appropriate;
• Develop external engagement plans for SEA and manage their implementation, including the involvement of PayPal executives where relevant;
• Build strong relationships with key internal stakeholders, functional and market executives, to support their priorities and advise them early;
• Build a strong and dynamic network of external stakeholders in SEA, including industry peers;
• Develop a corpus of GR position papers, briefings, consultations responses and other publications representing PayPal’s public policy leadership in SEA;
• Work closely with the APAC team led by Global Market to identify e-government opportunities in SEA and support related engagement;
• Represent PayPal at events and meetings with government officials and other external stakeholders in SEA;
• Participate to relevant trade associations’ work and appropriately nurture industry interactions to leverage appropriate collective resources for PayPal’s advocacy;
• Closely collaborate with other GR leaders to create synergies, amplify PayPal’s voice and ensure consistency on related policy issues;
• Contribute to the success of PayPal’s GR strategy and team objectives, including through the production of a long-term strategy plan for SEA.

The role reports to the Head of International Government Relations. It is a full-time position. Location is Singapore.

Preferred Qualification:

Subsidiary:

Travel Percent:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.