Home Security Advisor

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. 

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What you’ll do

Your job as a SimpliSafe Home Security Advisor, (HSA) will involve directly engaging with potential customers at their residences to promote, sell and install SimpliSafe systems.  You’re in the driver seat!  You’ll be generating your own leads through door-to-door canvasing (using provided technology) and even generate new customer referrals anywhere!   You'll assess customer unique needs and recommend appropriate security solutions, deliver persuasive sales presentations highlighting the benefits of our systems, close sales and process orders efficiently, and meet or exceed established sales targets and performance metrics. Ideal candidates are passionate about delivering an awesome customer experience, have a positive and enthusiastic approach, and possess excellent communication and interpersonal skills. They should also be self-motivated, results-oriented, and have a strong work ethic. 

Key Responsibilities 

• Engage with potential customers directly at their homes to promote and sell our home security systems.
• Work closely with your supervisor, the Monitoring Experience Team and peers to create an effective strategy in each local market.
• Seek to understand customer needs while executing all interactions and transactions in firm alignment to our SimpliSafe company values.
• Close sales and process orders efficiently and accurately.
• Meet or exceed established sales targets and performance metrics.

What You’ll Bring

• Passionate about delivering an awesome customer experience.
• Energetic, positive, and enthusiastic approach with a commitment to customer satisfaction.
• Excellent communication and interpersonal skills with the ability to build rapport quickly.
• Strong sales closing and negotiation skills.
• Self-motivated and results-oriented with a strong work ethic.
• Reliable transportation to travel to customer homes and assigned territories.
• Punctual, reliable, and organized.

Requirements

• High school diploma or equivalent.
• Previous sales or customer service experience preferred but not required.
• Ability to work flexible hours, including evenings and weekends.
• Valid driver's license and satisfactory driving record.
• Candidate to supply their own, reliable transportation.

Working Environment

• HSA’s will be working in the field daily, year-round which may include exposure to inclement weather
• This role will include significant mobility, as you will be predominantly canvasing door-to-door in neighborhoods

Benefits

• Comprehensive paid training.
• Competitive compensation package with base pay plus uncapped commissions and dynamic, year-1 bonus program.
• Opportunities for career advancement and professional growth.
• Medical, Dental, Vision, 401K Match, Tuition Reimbursement, and more!

Additional Information

• This is a full-time, permanent position with flexible scheduling options.
• Comprehensive and ongoing training will be provided to all agents.

What We Offer

• A mission and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

What Values You’ll Share

• Customer Obsessed – Putting customers at the center of our work and developing long-term relationships.
• Aim High – Challenging ourselves and raising the bar.
• No Ego – Embracing a “no job too small” attitude with humility and openness.
• One Team – Collaborating to achieve success.
• Lift As We Climb – Supporting the growth and success of others around us.
• Lean & Nimble – Working with agility and efficiency in a dynamic environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.