Hotel Kingdom Club Host - Full Time (HKD$3,000 Welcome Reward)

3 Months ago • All levels

Job Summary

Job Description

This is a full-time position as a Hotel Kingdom Club Host offering a HKD$3,000 welcome reward upon successful completion of a 3-month probationary period. Responsibilities include providing exceptional service to Kingdom Club occupants, handling F&B service, assisting with general inquiries, managing payment transactions, and handling dining reservations. You will also support lobby front desk operations as needed.
Must have:
  • Solid guest service mindset
  • Pleasant personality
  • Strong customer focus
  • Good communication skills
Good to have:
  • Previous work experience in Hotel, Guest services, and tourism industry
  • Qualifications in Hotel, Hospitality or Tourism Management
Perks:
  • HKD$3,000 Welcome Reward

Job Details

Job Summary:

Welcome Reward HK$3,000* will be paid to new employees upon the successful completion of 3-month probation period.
*Terms & Conditions to be applied

Responsibilities:

  • Provide an impeccable pre-arrival, during and after-stay service to any Kingdom Club occupants
  • Offer an excellent F&B service to all Kingdom Club occupants
  • Assist the Kingdom Club occupants on general enquiries of Park and ticketing issues
  • Handle all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.)
  • Handle dining reservation for any Kingdom Club occupants
  • Assist the lobby front desk operation as required

Basic Qualifications:

  • Must have solid guest service mindset when handling all guests’ transactions. Pleasant personality and strong customer focus is a must
  • Good communication skills
#LI-DNI

Preferred Qualifications:

  • Previous work experience in Hotel, Guest services, and tourism industry

Preferred Education

  • Preferably with qualifications in Hotel, Hospitality or Tourism Management

Additional Information:

SCHEDULE AVAILABILITY
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

SUBMITTING YOUR APPLICATION
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