Front Office Administrator

2 Months ago • 1-2 Years • Administrative

Job Summary

Job Description

Mattel seeks a Front Office Administrator to manage reception duties (answering calls, greeting visitors, handling couriers), maintain a professional office environment, and assist with various administrative tasks. Responsibilities include office equipment maintenance, supply inventory, managing the company shuttle reservation system, reporting, budgeting, payment processing, and collaborating with internal/external parties. The ideal candidate will be organized, detail-oriented, possess strong communication and interpersonal skills, fluency in English, Cantonese, and Mandarin, and proficiency in MS Office applications. The role involves supporting internal activities and ad-hoc projects, offering opportunities for career growth within the organization.
Must have:
  • Reception duties
  • Administrative tasks
  • Office maintenance
  • Communication skills
  • Multilingual (English, Cantonese, Mandarin)
  • MS Office proficiency

Job Details

Company Description

 

CREATIVITY IS OUR SUPERPOWER.It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:

Mattel is seeking a Front Office Administrator to join our Office Management Team. 

What Your Impact Will Be:

  • Perform receptionist duties, such as answering phone calls, greeting visitors, and handling couriers.
  • Maintain a professional and welcoming environment at the front desk and in the waiting area.
  • Assist with other administrative tasks as assigned by the supervisor, such as office equipment maintenance, office supplies inventory control, company shuttle online reservation system, reporting, budgeting, payment processing etc.
  • Work closely with different internal departments, external service providers, vendors/suppliers & property management to ensure smooth operations.
  • Monitor office maintenance to foster a work environment that is eco-friendly, engaging, efficient and safe.
  • Support internal activities, events, and ad-hoc projects as needed.

The successful candidate will have the opportunity to continuously learn, grow and advance their career within our organization. 

Job Description

The Opportunity:

Mattel is seeking a Front Office Administrator to join our Office Management Team. 

What Your Impact Will Be:

  • Perform receptionist duties, such as answering phone calls, greeting visitors, and handling couriers.
  • Maintain a professional and welcoming environment at the front desk and in the waiting area.
  • Assist with other administrative tasks as assigned by the supervisor, such as office equipment maintenance, office supplies inventory control, company shuttle online reservation system, reporting, budgeting, payment processing etc.
  • Work closely with different internal departments, external service providers, vendors/suppliers & property management to ensure smooth operations.
  • Monitor office maintenance to foster a work environment that is eco-friendly, engaging, efficient and safe.
  • Support internal activities, events, and ad-hoc projects as needed.

The successful candidate will have the opportunity to continuously learn, grow and advance their career within our organization. 

Qualifications

What We're Looking For:

  • High Diploma / associate degree or above with 1 to 2 years' relevant administration experience in sizable organizations. 
  • Strong sense of responsibility, reliable, detail-minded, meticulous and committed to delivering quality results. Pleasant and willing to learn.
  • Organized, analytical, able to handle multi-tasks and prioritize works.
  • Good interpersonal skills and supervisory skills, a team player.
  • Fluent in English, Cantonese, and Mandarin, both spoken and written.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office applications (Word, Excel, PowerPoint) and Chinese Word Processing.

Additional Information

Who We Are:

Mattel is a leading global children's entertainment company that specializes in design and production of quality toys and consumer products. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic franchises, including Barbie®, Hot Wheels®, American Girl®, Fisher-Price®, Thomas & Friends® and MEGA®, as well as other popular brands that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 40 locations and sell products in more than 150 countries in collaboration with the world's leading retail and technology companies. Since its founding in 1945, Mattel is proud to be a trusted partner in exploring the wonder of childhood and empowering kids to reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

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About The Company

We empower generations to explore the wonder of childhood and reach their full potential.


We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it.


Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies.


Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.

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