IT Hardware Technician
Job Summary
Job Description
The IT Hardware Technician will install and deploy hardware and software components, image and configure machines, structure user workstations, and troubleshoot issues. They will also ensure proper tracking of hardware and software, act as a liaison between Zones' team and the customer, and maintain a clean work environment. Additional responsibilities include following customer instructions and performing other assigned duties. This role requires attention to detail, problem-solving skills, and the ability to communicate effectively.
Must have:
- Install and deploy hardware and software components.
- Image and configure machines using SCCM.
- Structure user workstations.
- Troubleshoot issues and provide resolutions.
- High School diploma or equivalent.
- 2+ years of experience with PC systems and software.
- Experience imaging machines with SCCM.
Perks:
- Comprehensive Benefits package including medical coverage.
- State-mandated sick leave.
2 skills required
Job Details
Position Overview:
Term: 3+ Months (High potential for long-term extension)
Location: onsite in Albany, NY
Hours: Day shift - Mon-Friday 9-5pm ET
Pay: up to $32/hr commensurate with experience + benefits
Location: onsite in Albany, NY
Hours: Day shift - Mon-Friday 9-5pm ET
Pay: up to $32/hr commensurate with experience + benefits
What you'll do as the IT Hardware Technician
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Install and deploy hardware components.
- Install and deploy software applications.
- Image and configure machines using SCCM
- Structure user workstations.
- Transport a work system to a new location.
- Switch to a different workstation system.
- Alter the end user.
- Install additional hardware
- Install additional software
- Alter the existing hardware configuration
- Update installed software
- Customize software settings
- Uninstall unused software
- Troubleshoot issues and provide resolutions
Additional responsibilities:
- Ensure proper tracking and maintenance of hardware and software systems utilized by the team.
- Act as the liaison between Zones’ team and the customer.
- Follow specific instructions provided by the customer
- Maintain a clean work environment.
- Other duties as assigned.
What you'll bring to the table:
- High School diploma or equivalent
- Associates degree and/or 2+ years experience with PC systems, related peripherals and common software programs and Windows Operating Systems.
- Experience imaging machines with SCCM.
- Demonstrate a high level of professionalism, interpersonal skills and team-oriented attitude.
- Demonstrate active listening skills with ability to act with sensitivity and empathize with customer's situation.
- Demonstrate compassion and discretion in a patient care environment in support of overall service provided to the customer
- Ability to lift 50 lb
Compensation:
Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.
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