KBI-Service Manager

3 Months ago • All levels • $61,200 PA - $67,000 PA

Job Summary

Job Description

The KBI-Service Manager will be responsible for managing and training staff, overseeing all operations and financial functions of the assigned office. The role involves providing technical support, conducting audits, ensuring adherence to company policies, generating business opportunities, recruiting and onboarding new employees, building customer relationships, and maintaining a safe and inclusive work environment. The manager will also be responsible for facility security and maintenance, monitoring expenses, and ensuring staff compliance with safety regulations. The role requires excellent leadership skills and the ability to maintain relationships with stakeholders.
Must have:
  • High school diploma or equivalent
  • Valid state issued driver’s license
  • Excellent problem solving skills
  • Excellent service and relationship building skills
  • Previous management experience

Job Details

Job Description:

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, helping people sustainably move, improve, and enjoy water, life's most essential resource. From our residential and commercial water solutions to industrial water management and everything in between, our 9,750 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world. 

We have an opportunity for a KBI-Service Manager to join our South Portland, ME team. You will provide management and training for all assigned staff while being fully responsible for all operations and financial functions of the assigned office. Your leaderships skills and ability to maintain excellent relationships with external and internal stakeholders will be the keys to your success as a Service Manager.

You will:

  • Provide oversight and training for all direct reports, including administrative and technical staff.
  • Provide technical support for all field technicians, (24/7 phone support when indicated by exempt status).
  • Complete regular onsite audits of field technicians to evaluate skill levels.
  • Ensure all personnel are following company policies and procedures, using corrective action/progressive discipline when necessary to modify behavior.
  • Generate business opportunities in local markets.
  • Ensure the office is adequately staffed to meet business needs, by recruiting, hiring, and onboarding new employees.
  • Build relationships with customers by providing excellent service and support.
  • Provide a safe and healthy work environment that is inclusive for all individuals.
  • Responsible for facility security and maintenance
  • Ensure all staff are following safety rules and regulations.
  • Monitor expenses with approval of expense reports, payroll and office expenditures ensuring office remains within budgets.
  • Provide a safe and healthy work environment that is inclusive for all individuals.

Key Qualifications: 

  • High school diploma or equivalent.
  • Valid state issued driver’s license.
  • Excellent problem solving and critical thinking skills.
  • Excellent service and relationship building skills.
  • Previous management experience or on the job equivalent experience
  • Ability to travel.
  • Position requires regular bending, stooping, kneeling and ability to lift fifty-five pounds.
  • Bilingual preferred; ability to read, write and speak Spanish is preferred, but not required.

Compensation:

For this full-time position working at this location, the anticipated annualized base pay range will be from $61200 - $67,000 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with a demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs.

This position may be eligible for other forms of compensation such as, annual incentive bonus.

Benefits:

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.

Similar Jobs

Paytm - Product Analyst - Team Lead - UPI

Paytm

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Qualcomm - Software Platform Solutions Developer

Qualcomm

San Diego, California, United States (On-Site)
1 Month ago
NVIDIA - Senior Solutions Architect, Networking

NVIDIA

California, United States (On-Site)
4 Months ago
Unity - QA Engineer

Unity

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
Highspot - Technical Support Specialist

Highspot

Hyderabad, Telangana, India (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Rockstar Games - Associate Animation Content Developer

Rockstar Games

Bengaluru, Karnataka, India (On-Site)
2 Months ago
FICO - Java Customer Support - Engineer II

FICO

Mexico (Remote)
1 Month ago
Apple - GPU Performance Modeling Engineer, Platform Architecture

Apple

Austin, Texas, United States (On-Site)
3 Months ago
smarsh - IT Microsoft Systems Engineer

smarsh

United States (Remote)
1 Month ago
Ion - IT Desktop Support Engineer (Level 2)

Ion

New York, New York, United States (On-Site)
9 Months ago
Rockstar Games - Senior Animation R&D Programmer: Retargeting

Rockstar Games

Carlsbad, California, United States (On-Site)
3 Months ago
Embark Studios - Senior Gameplay Engineer - Games

Embark Studios

Stockholm, Stockholm County, Sweden (On-Site)
5 Months ago
Ion - VMware Engineer, Italy

Ion

Italy (Hybrid)
9 Months ago
luxsoft - Senior OpenEdge Engineer

luxsoft

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)
2 Months ago
Saviynt - IAM Technical Architect, Professional Services

Saviynt

Atlanta, Georgia, United States (Remote)
1 Year ago

Get notifed when new similar jobs are uploaded

Jobs in South Portland, Maine, United States

Apple - Apple Watch Software Engineer

Apple

Cupertino, California, United States (On-Site)
1 Month ago
crate entertainment  - Senior Engineer

crate entertainment

United States (Remote)
2 Months ago
Kavalirio - Senior Electrical Project Manager

Kavalirio

Holly Springs, North Carolina, United States (On-Site)
4 Weeks ago
Granicus - Account Executive - Education

Granicus

United States (Remote)
2 Months ago
Snap Mobile INC - Account Executive

Snap Mobile INC

Tampa, Florida, United States (On-Site)
2 Months ago
bytedance - Network Software Development Engineer, High Speed Network

bytedance

San Jose, California, United States (On-Site)
9 Months ago
Sailpoint - Sales Enablement Manager - Professional Services

Sailpoint

Austin, Texas, United States (On-Site)
2 Months ago
Adyen - Senior Partner Solutions Engineer

Adyen

Chicago, Illinois, United States (On-Site)
1 Month ago
Ten4 - Sales Account Manager - Gaming

Ten4

Seattle, Washington, United States (On-Site)
9 Years ago
Evolution  - In-Studio Game Presenter

Evolution

Atlantic City, New Jersey, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

At Pentair, we help the world sustainably move, improve, and enjoy water, life’s most essential resource. From our residential and commercial water solutions, to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive. Pentair had revenue in 2023 of approximately $4.1 billion, and trades under the ticker symbol PNR. With approximately 10,500 global employees serving customers in more than 150 countries, we work to help improve lives and the environment around the world.

Noida, Uttar Pradesh, India (On-Site)

Ashland, Ohio, United States (On-Site)

Ashland, Ohio, United States (On-Site)

Manitowoc, Wisconsin, United States (On-Site)

Manitowoc, Wisconsin, United States (On-Site)

Manitowoc, Wisconsin, United States (On-Site)

Brookfield, Wisconsin, United States (Hybrid)

Golden Valley, Minnesota, United States (On-Site)

Coppell, Texas, United States (Hybrid)

Delavan, Wisconsin, United States (On-Site)

View All Jobs

Get notified when new jobs are added by pentair

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug