Brandmuscle is seeking a Manager of Partner Support to oversee client support efforts for their software. The role involves leading the Partner Support team, ensuring service level metrics are met, and identifying process improvements. The manager will also work directly with corporate clients on local marketing service implementations, collaborate with internal teams, track performance, and provide coaching and training. Key responsibilities include responding to customer inquiries, managing escalations, hiring and training support representatives, and conducting quality assurance. The ideal candidate will have a Bachelor's degree, strong communication and organizational skills, proficiency in Microsoft Office, and a minimum of 5 years of management experience in customer support.