Market Compliance Officer - Brazil

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Job Description:

The MCO roles require a great ability to understand complex regulatory compliance policies and keep abreast of changes, influence leaders internally and regulators externally, communicate clearly and concisely and have strong industry and business acumen. Roles & responsibilities include:

• Delivering on the regulatory requirements for PayPal in Brazil, this position is responsible for support of second line development and oversight of the Risk and Compliance Management Program via a data-driven approach that meets both the PayPal global framework and all local regulatory requirements.
• Providing guidance to business partners relating to the development of controls for critical business processes to mitigate compliance/operational risk, including AML, Privacy and Consumer Protection.
• Assisting in execution of the compliance risk assessments.
• Supporting ongoing and targeted compliance monitoring and/or testing.
• Providing ongoing support of business unit’s issue management and remediation efforts.
• Assisting with the development of SOPs and applicable policies.
• Providing business with guidance and oversight of new product development initiatives.
• Preparing periodic reports summarizing the business units’ risk and control environment.
• Engaging key Risk and Compliance program stakeholders to help support business unit initiatives.
• Lead local projects and initiatives, and support and provide input into global projects and initiatives.
• Develop and maintain excellent working relationships across global, operational, and functional staff supporting PayPal do Brasil Instituicao de Pagamento Ltda
• Enhance general risk management and compliance culture within the business.

Qualifications/ Education/Experience/Skills:

Industry Acumen

• Deep knowledge of Brazil financial services/payments regulatory environment, including significant knowledge of anti-money laundering programs, corporate governance, regulatory reporting obligations, consumer protection and privacy.
• 10+ years of experience in demonstrating leadership in building complex Compliance Programs.
• To quickly identify and bring external perspectives, particularly when developing policies, procedures, and best practices for compliance
• To be able to dynamically help evolve the compliance program with changes in industry guidance, norms and expectations
• To effectively analyze regulatory risks in complex business processes, and recommend controls to mitigate those risks.

Compliance Acumen

• To provide compliance leadership for products and jurisdictions
• To provide intel on emerging compliance risks
• To identify new/changing compliance requirements and connecting those requirements to the specifics of PayPal
• To help FLOD and SLOD stakeholders understand and address the nuanced compliance requirements for the respective products and jurisdictions
• Extensive experience with regulators and the regulatory exam process, ideally within the Financial services and/or Fintech industry.

Business Acumen

• To embed compliance considerations early in the product development lifecycle 
• To understand the impact a changing business has on compliance requirements
• To provide a deep level of context, directly applicable to the business
• To take ownership of outcomes and the ability to work with business unit teams to address issues and drive performance.
• High energy and creativity, an entrepreneurial spirit and the desire to work in a growing and changing environment.
• To effectively work within a matrixed environment, and cross functionally with operations and technology functions.
• To work collaboratively across multiple geographies, including global shared services functions that reside outside of Brazil.

Executive Presence

• To discuss compliance matters with senior leaders and FLOD/SLOD risk managers
• To provide targeted guidance, support, and training to FLOD/SLOD risk partners
• To manage relationship with local regulators
• To effectively communicate complex matters quickly in an accurate, clear and simple manner.

Behaviours:

• Partnership – organisational awareness, engages widely with peers and seniors across PayPal.
• Innovate – leads effectively in a dynamic, fast-changing environment; challenges convention.
• Deliver Stand out Results – develops decisive strategies that deliver tangible results.
• Execution – focuses the business area on strategic priorities; operates clear, simple systems.
• Leadership – contributes to the business leadership agenda; sets business area vision.
• Effective collaborative skills that contribute to positive working relationships with counterparts in PayPal Business Units, and Regional and Global Compliance teams.
• Strong organizational skills, ability to problem-solve, attention to detail and the ability to work on multiple projects and track/meet deadlines while ensuring a high level of quality output.
• Effective project management experience, including leadership in the development and execution of project plans and reporting.
• High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast paced, constantly changing environment.
• Ability to learn quickly, manage multiple responsibilities simultaneously with sound judgment, flexibility, and nimbleness in changing courses and solving problems swiftly
• Ability to take ownership and proactively work with relevant teams to resolve issues.

Preferred Qualification:

Subsidiary:

Travel Percent:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.