Master Control Operator

2 Months ago • 2 Years + • Broadcast

Job Summary

Job Description

The Network Origination Operator I operates broadcast equipment and technology to distribute live and pre-recorded programming and commercials. Responsibilities include adhering to protocols for live programs, documenting logs, understanding regional feeds and market protection, utilizing intercom communication, managing media transfers, and maintaining required documentation. The role requires problem-solving, troubleshooting, and effective communication with various business units. The operator will support Disney's domestic linear networks, international networks, and digital platforms, participating in training programs and adopting new technologies. This is a 24/7 operation requiring flexibility with scheduling, including nights, holidays, and weekends, and the ability to work under tight deadlines.
Must have:
  • 2+ years Master Control experience
  • Night, weekend, holiday availability
  • Excellent communication skills
  • Problem-solving & troubleshooting
  • Work independently and in a team
Good to have:
  • Knowledge of distribution equipment
  • Bilingual (English/Spanish)
  • Bachelor's Degree
  • Vocational School Certification

Job Details

Job Summary:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world!

A few reasons why we think you’d love working here:

  • Building the future of Disney’s media: DE&E Technologists are designing and building the infrastructure that will power our media, advertising, and distribution businesses for years to come.

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

  • Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Content Operations is ultimately responsible for successfully delivering entertainment and sports content to millions of people every day! This involves developing, operating, and leading a global content supply chain – the myriad of steps involved from taking a finalized TV show/movie, or live piece of content, from inside Disney to audiences around the globe, in their preferred language and format. This team also leads technology operations in Latin America, Europe and Asia Pacific.

Job Summary

**PLEASE NOTE** This role is located in Bristol, CT - this is a 100% onsite position and may require relocation for candidates outside of Connecticut. There is no opportunity for remote work at this time.

The Network Origination Operator I will make use of acquired skills to operate broadcast equipment and technology within assigned operating areas to distribute live and pre-recorded programming and commercials as scheduled. They will understand & implement these items and more, including but not limited to: protocols for live programs, commercial and program log documentation, regional feeds and market protection procedures, intercom communication procedures, media transfers for specific operating conditions and any required documentation.

Our ideal candidate must be flexible with their schedule as this is a 24/7 operation and should expect to work nights, holidays and weekends. The ability to perform the job at hand under a tight deadline while demonstrating proven interpersonal communication skills is a must.

Responsibilities of the Role

  • Network operation for individual recorded and/or live shows and events, content and commercial segments, in response to the changing creative and master control operational requirements of Disney network(s)

  • Proven knowledge and application of network control standards & information along with operating systems. Will conduct quality control measuring and take corrective action steps to improve audio/video in support of applicable standard operating procedures

  • Understanding of workflows of other Disney business units and partners, including their impact and/or specific integration with Network and Production Operations.

  • Problem solving and troubleshooting techniques and effective communication with those business units to best convey the information vital for the distribution of our content

  • Apply proven skill level when interpreting and understanding complex information and demonstrate the ability to communicate it to others in an understandable manner

  • Provide support for Disney domestic linear networks, International networks and digital platforms

  • Participate in training programs, (physical, classroom, virtual, etc.) for self/career development and/or regarding any relevant equipment and workflow changes within the operation

  • Adopt new technology and workflows

  • Expected to identify problems and take appropriate steps to resolve

  • Comply fully with company and/or departmental standard operating procedures.

  • Demonstrate sound communication with timely follow-up analysis or problem solving with regard to operational areas or systems

  • Expected to interact productively with counterparts in all Disney Network Origination facilities and closely related support departments

  • Communicate regularly with direct supervisor in compliance with departmental guidelines

  • Provide quality service in assigned area to all customers, as defined and assigned by management

  • As necessary, participate in team based projects and provide recommendations for the departmental objectives

Basic Qualifications

  • A minimum of 2 years practical Master Control, Network Origination or related experience at the large market or network level

  • Ability to work nights, weekends, and holidays

  • Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental objectives

  • Must demonstrate ability to perform tasks under tight deadlines, work independently and lead simultaneous projects

  • Ability to work as a part of a team multifaceted

  • Solid interpersonal communication skills are a necessity

  • Interpersonal, efficiency and planning skills are required

  • Must be willing and able to adapt to a constantly changing environment

  • Candidates must have good computer background (Outlook, Word, Excel, etc...) and strong communication skills

  • High School Diploma or Equivalent

Preferred Qualifications

  • Knowledge of all distribution equipment and technology within assigned operating areas, including but not limited to; server based recording/playback systems, master control automation and related software

  • Bilingual (written and spoken) – English/Spanish

  • Bachelor’s Degree in communications, digital media, journalism or related field

  • Vocational School Certification

  • Related master control experience

#DISNEYTECH

Similar Jobs

Tesla - HR Operations Payroll Specialist

Tesla

Oslo, Oslo, Norway (On-Site)
2 Months ago
DraftKings - Part-Time Operations Associate

DraftKings

Pueblo, Colorado, United States (On-Site)
1 Month ago
Realtime - Business Development Executive / Executive Producer

Realtime

United Kingdom (Remote)
1 Month ago
Hawk Eye Innovations - Hardware Quality Assurance Coordinator, Baseball Tech

Hawk Eye Innovations

Atlanta, Georgia, United States (On-Site)
1 Month ago
PwC - Senior Telco & Media Technologies Consultant

PwC

Prague, Prague, Czechia (On-Site)
6 Months ago
Evolution - Game Presenter - French Speaking - Customer Service

Evolution

New Westminster, British Columbia, Canada (On_site)
3 Months ago
Evolution - Casino Game Presenter (Live Chat Agent Alternative) - up to $25/hr

Evolution

Atlantic City, New Jersey, United States (On-Site)
6 Months ago
Evolution - iGaming Live Performer (Guest Service Agent Alternative)

Evolution

Atlantic City, New Jersey, United States (On-Site)
11 Months ago
ESL FACEIT Group - EFG - Live Broadcast Producer

ESL FACEIT Group - EFG

Ohio, United States (On-Site)
1 Month ago
The Walt Disney Company - Hulu Business Affairs JD Intern, Summer/Fall 2025

The Walt Disney Company

Burbank, California, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

The Walt Disney Company - Industrial Design Draftsman

The Walt Disney Company

Île-de-France, France (On-Site)
2 Months ago
CloudHire - Operations Support Specialist

CloudHire

Philippines (Remote)
1 Month ago
Aristocrat Gaming - VP FP&A

Aristocrat Gaming

London, England, United Kingdom (Hybrid)
3 Months ago
The Walt Disney Company - Senior Manager, Marketing Planning & Analytics

The Walt Disney Company

New York, New York, United States (On-Site)
3 Months ago
Samsung Semiconductor - Senior Manager, Events

Samsung Semiconductor

San Jose, California, United States (Hybrid)
6 Months ago
CapSpire - Senior Consultant – Endur Technical

CapSpire

Bengaluru, Karnataka, India (Remote)
5 Months ago
Nintendo - Designer I (NST)

Nintendo

Redmond, Washington, United States (Hybrid)
7 Months ago
Nintendo - Indirect Tax Accountant

Nintendo

Redmond, Washington, United States (Hybrid)
9 Months ago
Tesla - Industrial Clerk Apprenticeship (m/w/d) 2025

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
2 Months ago
Playtika - Monetization Manager

Playtika

Israel (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bristol, Connecticut, United States

Insomniac Games - Director, Design Management

Insomniac Games

California, United States (On-Site)
3 Months ago
The Walt Disney Company - Principal Data Engineer

The Walt Disney Company

Santa Monica, California, United States (On-Site)
2 Months ago
The Walt Disney Company - Systems Engineer II Broadcast

The Walt Disney Company

New York, New York, United States (On-Site)
2 Months ago
Rackspace Technology - Engagement Manager

Rackspace Technology

United States (Remote)
4 Months ago
Fanatee - Game Influencer

Fanatee

United States (Remote)
2 Months ago
InMobiInMobi - Head of Content

InMobiInMobi

San Mateo, California, United States (On-Site)
1 Month ago
Varonis  - Email Security Architect

Varonis

United States (Remote)
2 Months ago
Aristocrat Gaming - Software Developer in Test

Aristocrat Gaming

Las Vegas, Nevada, United States (Hybrid)
2 Months ago
Epic Games - Senior Director, Player Experience (EGS)

Epic Games

Cary, North Carolina, United States (On-Site)
3 Months ago
Onward Search - Program Manager III

Onward Search

New Jersey, United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Broadcast Jobs

Nielsen Holdings - Field Sales Representative

Nielsen Holdings

Columbia, Maryland, United States (On-Site)
1 Month ago
Playtech - Online English Speaking Game Presenter

Playtech

Magdalena Del Mar, Lima Province, Peru (On-Site)
2 Months ago
Evolution - Bilingual In-Studio Game Presenter - Fluent Spanish & English Speaking A MUST

Evolution

Philadelphia, Pennsylvania, United States (On-Site)
8 Months ago
Evolution - Live Game Presenter

Evolution

Atlantic City, New Jersey, United States (On-Site)
1 Month ago
Nielsen Holdings - Sr. Staff Data Engineer

Nielsen Holdings

Gurugram, Haryana, India (Hybrid)
6 Months ago
Evolution - On-Site Virtual Customer Service Online Casino

Evolution

Southfield, Michigan, United States (On-Site)
11 Months ago
The Walt Disney Company - Broadcast Maintenance Engineer

The Walt Disney Company

Washington, District Of Columbia, United States (On-Site)
2 Months ago
Evolution - Online Casino Dealer

Evolution

Southfield, Michigan, United States (On-Site)
11 Months ago
Evolution - In-Studio Casino Dealer- Overnight ONLY 11pm-7am (Customer Service/Reception Alternative)

Evolution

Philadelphia, Pennsylvania, United States (On-Site)
8 Months ago
The Walt Disney Company - Technical Evaluator

The Walt Disney Company

Washington, District Of Columbia, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Lake Buena Vista, Florida, United States (On-Site)

Glendale, California, United States (On-Site)

Île-de-France, France (On-Site)

London, England, United Kingdom (Hybrid)

Burbank, California, United States (Hybrid)

Lake Buena Vista, Florida, United States (On-Site)

New York, New York, United States (On-Site)

Connecticut, United States (On-Site)

Lake Buena Vista, Florida, United States (On-Site)

California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug