Operation Strategist Analyst

The Operation Strategist Analyst will be responsible for developing and setting scalable processes as the collection team grows. Key duties include improving current processes for efficiency, monitoring operational metrics and SLAs to maintain optimal performance, analyzing data to identify problems, developing and implementing improvement plans, and collaborating with other operations teams for business process enhancement and implementation. The role requires strong analytical and problem-solving skills, the ability to work with detailed data to produce meaningful analysis, and experience with medium-to-large operations.