Operations Manager
Job Summary
Job Description
The Operations Manager for the Office of the General Counsel (OGC) will plan and execute the General Counsel's schedule, oversee scheduling requests, manage invoice payments, and draft correspondence. This role involves acting as a point of contact, drafting meeting materials, managing meeting logistics, and providing ongoing logistical support. The manager will also handle travel logistics, manage the filing system, process emails, coordinate with PPFA affiliates, handle information requests, and support special projects. The position is hybrid, requiring a detail-oriented individual with strong communication, organizational, and time management skills, ideally with experience in a fast-paced environment. The role requires managing various tasks related to supporting the General Counsel and ensuring smooth operations within the OGC.
Must have:
- Bachelor's Degree required.
- 3-5 years of related work experience.
- Advanced verbal and written communication skills.
- Ability to work independently in a fast-paced organization.
- Outstanding organizational and time management skills.
- Highly discreet in handling confidential information.
6 skills required
Job Details
Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education. Planned Parenthood values the experience of employees, and our cultural ethos is “In This Together” which aims to support a workplace culture that centers on belonging, learning, and individual recognition.
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a smart, detail-oriented, and highly organized Operations Manager for PPFA’s General Counsel (“GC”), within the Office of the General Counsel (“OGC”).
Engagement: This role will interact with internal and external stakeholders within the Federation and externally in the healthcare ecosystem. This position will interface with the GC’s direct reports and their administrative support staff.
Responsibilities, Duties, and Knowledge:
● Plans and executes the schedule of the General Counsel
● Oversees and ensures proper prioritization of all internal and external scheduling requests
● Oversees and manages payment of invoices for OGC
● Drafts and manages correspondence for GC
● Act as a point of contact among executives, employees, and external partners
● Drafts materials for GC meetings, which may include briefings, notes, and presentation materials (slide decks, charts, graphics)
● Responsible for logistics of all GC meetings and commitments, including logistics (facilities and food), meeting preparation, dissemination of meeting information, on-site support, and next steps/ takeaways
● Provides ongoing logistical support and troubleshooting throughout the day, including rescheduling and facilitating meeting transitions
● Oversees travel and advance logistics for off-site meetings and events
● Manages the booking of all necessary transportation and lodging related to travel
● Organizes trip plans with internal and external stakeholders
● Develops detailed itineraries
● Manages the filing system and maintains proper files for the GC
● Appropriately processes and filters GC’s e-mails to ensure receipt of important information and prompt responses to critical items
● Coordinates with PPFA affiliates and divisions, as necessary
● Handles internal and external Information requests, partnering with other divisions and across the Federation to facilitate ongoing relationships, dialogue, and meetings.
● Manages or provides support on special projects, as directed
Knowledge, Skills, and Abilities (KSAs):
● Bachelor's Degree required
● At least 3 to 5 years of related, progressively responsible work experience, including advanced and/or administrative experience, ideally within a fast-paced context
● Possess advanced verbal and written communication skills
● Ability to work independently in a fast-paced, complex, and diverse organization.
● Team player with strong diplomacy skills and high emotional intelligence is a plus.
● Motivated self-starter with a high level of work ethic, responsibility, creative Initiative, and sense of resourcefulness.
● Fluency with Google products and proficient with technology.
● Strong track record of working effectively with colleagues at all levels and getting things done.
● Outstanding organizational and time management skills
● Highly discreet in handling confidential Information and materials.
Office Location & Travel: This position is hybrid-based in either Washington, D.C, or New York City. It may involve some travel (0-10%)
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