Operations Supervisor

1 Day ago • 2 Years +

Job Summary

Job Description

The Operations Supervisor will be responsible for overseeing operations at the distribution center in Flower Mound, TX. This role involves promoting productivity, health, and safety, managing multiple priorities, fostering teamwork, and utilizing performance data to improve service and logistics. Responsibilities also include labor cost control, driving continuous improvement processes, communicating performance trends, executing against goals, monitoring inventory levels, and coordinating project planning. The ideal candidate will have experience leading a team, developing performance metrics, managing performance, and demonstrating strong leadership skills.
Must have:
  • Bachelor’s degree in Operations, Logistics, or related field.
  • 2 years of direct experience leading a team.
  • Experience developing and measuring performance.

Job Details

Job Description:

Likewize is searching for an Operations Supervisor to join our team at our distribution center in Flower Mound, TX.

Imagine working on the front lines of launching innovative solutions! Are you hungry to be part of a business that’s growing at a rapid pace? Are you driven, determined and thrive in a fast-paced environment delivering outstanding results and maintaining effective leadership during even the most challenging times?


This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness who thrives in a high-growth device repair/refurbishment environment. You’ll tackle complex problems and grow the capabilities of our current systems to meet our needs and drive continuous improvement. 


Your day-to-day responsibilities include but are not limited to:

  • Through personal leadership, promote productivity, health and safety that ensures excellence in warehouse operations.

  • Manage multiple priorities in a fast-paced environment with effective communication and thorough follow through.

  • Model and encourage behaviors that will foster inclusion and teamwork.

  • Utilize performance data to drive productivity to improve service, operations, and overall logistics.

  • Responsible for labor cost control.

  • Drive continual improvement processes focused on making the operation more effective, simple and flexible.

  • Simplify standard work, eliminate defects, and actively engage all teammates from all levels in the improvement processes.

  • Continually communicate performance trends and improvements to organizational leadership.

  • Execute against department, facility and corporate goals identified on business, action plans, ensure high level of accuracy and timeliness.

  • Monitor inventory levels across regions, maintaining systems, records and reports updated.

  • Report on inventory discrepancies, aging work orders, cycle counts and WIP

  • Coordinate project planning, schedule, budgeting, development, implementation and control.

If you are who we are looking for, you will have the following education, skills and/or experience.

  • Bachelor’s degree in Operations, Logistics or related technical field or at least 2 years of direct experience leading a team of non-exempt teammates in manufacturing, production, distribution, or logistics environment.

  • Experience developing and measuring performance and processing improvements.

  • Experience interviewing, hiring, and managing performance.

  • Flexibility to work a variety of hours as business demands.

  • Strong verbal and written communication skills.

  • Track record of making qualified decisions in demanding situations and driving results.

  • Demonstrates effective leadership.

  • Experience in JDE, High Jump, Kronos, ADP preferred

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About The Company

Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks, looking after approximately a billion of our customers’ customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade-ins, recycling and premium tech support.

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