Part Time VIP Host - Cineplex Cinemas University District & VIP

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Job Summary

Job Description

Cineplex VIP Cinemas offers an exceptional, adults-only movie-going experience with licensed lounges, luxurious seating, and diverse food and drink options. As a rapidly expanding area, it provides exciting career opportunities in the food and beverage industry. The Cineplex team is dedicated to delivering outstanding entertainment. This dynamic Host/Hostess role acts as a VIP ambassador, responsible for positive guest interactions, greeting and seating guests, and ensuring a welcoming and relaxed atmosphere. Hosts provide concierge services, prepare the service environment, communicate menu expertise, maintain cleanliness, and ensure responsible alcohol service.
Must have:
  • Enthusiastically greeting guests in the VIP lounge
  • Engaging guests in friendly conversation
  • Setting the tone for a personalized VIP experience
  • Preparing the tables, laying out napkins and utensils
  • Making sure the condiments are refilled
  • Performing all other preparation tasks
  • Staying updated on current menu options, specialties and menu deviations
  • Sharing in-depth menu expertise with guests to promote products and services
  • Washing glassware and utensils after each use
  • Maintaining a clean, well-organized service area
  • Performing basic cleaning tasks as needed or directed by the Managers
  • Utilizing provincial safe service training to determine if a guest has been over served alcohol
  • Positive, enthusiastic and professional attitude
  • Excellent communication skills
  • Superior understanding of hospitality and customer service
  • Proven ability to deliver an exceptional guest experience
  • Organizational behavior to establish consistency in the guest experience
  • Proven problem solving and quick thinking skills in fast-paced situations
  • Math skills
  • Computer literacy
  • Flexible schedule that includes evenings, weekends and holidays
  • Provincial food safety certificate
Good to have:
  • Knowledge of a second language
Perks:
  • Equal opportunity employer
  • Commitment to hiring and retaining a diverse workforce
  • Encourage and welcome applications from all intersectional walks of life
  • Valuing a diverse workforce
  • Fair and equitable hiring practices
  • Committed to improving access and opportunities for all individuals, including those with disabilities
  • Identifying and removing barriers to employment opportunities
  • Accommodation at any stage of hiring process
  • Award-winning culture
  • Values of Teamwork, Innovation and Excellence

Job Details

Cineplex VIP Cinemas is changing the movie-going experience in an exciting and innovative manner. Featuring licensed lounges, luxurious reserved seats, and great food, Cineplex VIP Cinemas offers guests an exceptional service experience in an adults-only environment. Our well-stocked bar offers cocktails, martinis, beer and wine selections. Our diverse menu includes popular selection of appetizers, entrees and desserts. The wide variety of VIP food and drink contribute to Cineplex’s ranking as one of the top 15 food and beverage providers in Canada.

As a rapidly expanding area of Cineplex’s business, the Cineplex VIP Cinemas offers exciting food and beverage career opportunities for energetic, experienced individuals who are looking for growth and development in the food and beverage industry.

The Cineplex team is passionate about providing each and every guest with an exceptional entertainment experience and offers enthusiastic professionals an exciting opportunity for growth and development in the hospitality industry.

Right now Cineplex is looking for a dynamic Host/Hostess

Hosts at VIP Cinemas act as ambassadors for the VIP experience. Hosts are responsible for positive guest interactions while greeting and serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs, making them feel welcome, comfortable, important and relaxed.

They greet and seat guests prior to their dining experience, act as a concierge who answers all guest’s questions and orientate them to the VIP experience.

Key responsibilities:

  • Working Directly with the Public – Enthusiastically greeting guests in the VIP lounge, engaging guests in friendly conversation; setting the tone for a personalized VIP experience
  • Preparing the service environment – Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks
  • Communication of VIP experience - Staying updated on current menu options, specialties and menu deviations; sharing in-depth menu expertise with guests to promote products and services available within the VIP Concept
  • Maintain a clean workspace –Washing glassware and utensils after each use; maintaining a clean, well-organized service area; performing basic cleaning tasks as needed or directed by the Managers.
  • Determining levels of service – Utilizing provincial safe service training to determine if a guest has been over served alcohol

Qualifications:

  • Positive, enthusiastic and professional attitude, and excellent communication skills
  • Superior understanding of hospitality and customer service and proven ability to deliver an exceptional guest experience
  • Organizational behavior to establish consistency in the guest experience
  • Proven problem solving and quick thinking skills in fast-paced situations
  • Math skills and computer literacy
  • Knowledge of a second language is considered a plus
  • Extended periods of time standing, walking, bending, carrying and assisting with various service tasks
  • A flexible schedule that includes evenings, weekends and holidays

Health & Safety:

Management will be held accountable for the Health & Safety of all employees under their supervision. Management is responsible to ensure that machinery and equipment are safe and that employees work in compliance with established safe work practices and procedures. Employees must receive adequate training in their specific work tasks to protect their health and safety. All reported injuries that meet reporting requirements must be reported immediately to the General Manager and the Health & Safety Manager.

Inclusion & Diversity

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Life at Cineplex:

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.

At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.

We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.

Learn more about our businesses through the links below.

Cineplex | Cineplex Digital Media | | Cineplex Media | Cineplex Store | Player One Amusement Group | Playdium | The Rec Room | SCENE

Interested applicants, please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

No Agency Calls Please

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Your Next Career Starts Here

We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you.

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