Parts Advisor
Job Summary
Job Description
- Customer service and technical support
- Inventory management and transactions
- DMS system proficiency
- Communication skills (English & Thai)
- Automotive knowledge
- Detail-oriented
- Problem-solving skills
- Automotive Technology degree/certificate
- SAP experience
- MS Office Suite proficiency
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Global Employee Assistance Program (EAP)
- Wellbeing Resources
- Employee Merchandise Discounts
- Celebratory Gifts
- Employee Referral Program
2 skills required
Job Details
Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the customer service acumen, but also the ability to provide a basic level of technical support service. If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.
- Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
- Accurately record parts transactions and data into Dealer Management System – attention to detail critical.
- Conduct transactions w/ systems; walk customer through order and provide summary.
- Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers.
- Maintain records of time, expenses, and materials.
- Communicate estimated parts ship and arrival time, including regular updates.
- Follow up with customer on parts order and ensure complete satisfaction with the order.
- Perform other related duties as assigned.
- Help maintain cleanliness of service center.
- Effectively handle multiple priorities, organize workload, and meet deadlines.
- Degree or Certificate from a University program in Automotive Technology a plus or the equivalent in experience and evidence of exceptional ability
- Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles.
- Understand in basic automotive techniques related to repair and servicing of automobiles.
- Automotive equipment and servicing methods.
- Dealer Business Process and Best Practice.
- DMS Systems, SAP, MS Office Suite.
- 1-3 yrs experience in the automotive industry
- 2-5 years material service and distribution experience.
- Excellent oral and written communication skills as well as the ability to follow instructions required.
- Good Communication skills in both English and Thai
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
- Maintain and perform top level professional integrity and appearance as a parts advisor.
In addition to a competitive compensation package, Tesla Thailand is pleased to offer the following benefits for employees:
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
- Employee Merchandise Discounts
- Celebratory Gifts for Special Occasions
- Employee Referral Program
The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company.
สวัสดิการ
นอกจากอัตราค่าตอบแทน ทาง Tesla Thailand ยินดีที่จะนำเสนอสวัสดิการต่อไปนี้สำหรับพนักงาน:
- แผนการซื้อหุ้นบริษัทสำหรับพนักงาน
- ประกันความคุ้มครองทางการการแพทย์ที่ครอบคลุม
- การเข้าถึง โปรแกรมช่วยเหลือพนักงาน (EAP) และ ช่วยเหลือด้านทรัพยากรสุขภาพ
- ส่วนลดสินค้าสำหรับพนักงาน
- ของขวัญสำหรับโอกาสพิเศษ
- โปรแกรมการแนะนำพนักงาน
บริษัทขอสงวนสิทธิ์ในการทำการเปลี่ยนแปลงสวัสดิการ ของ Total Rewards โดยไม่ต้องแจ้ง หรือขออนุมัติจากพนักงานล่วงหน้า
Similar Jobs
bosh group india
Duolingo
Rank group
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
The Walt Disney Company
ByteDance
ByteDance
Blizzard Entertainment
Get notifed when new similar jobs are uploaded
Jobs in Bangkok, Bangkok, Thailand
M2 Animation
Tencent
Get notifed when new similar jobs are uploaded
Administrative Jobs
Universal Music
ByteDance
Luxoft
IGT
Interactive Brokers
Get notifed when new similar jobs are uploaded
About The Company
Tesla is an internet company. Follow us to receive our company updates and job postings.
Get notified when new jobs are added by Tesla
