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Principal QA Analyst

British Columbia, Canada (Hybrid)

Principal QA Analyst

1 Hour ago • 7 Years + • Quality Assurance • Undisclosed

About the job

4 skills required for this role

Add these skills to join the top 1% applicants for this job

multiplayer

marvel

live-operations

test-coverage

Job Description

Kabam seeks a Principal QA Analyst to own test plans and verification processes for assigned teams. This role involves developing comprehensive test plans, defining verification processes, and guiding junior team members. Responsibilities include leading process improvements, implementing tools, collaborating with development partners, conducting end-to-end testing, analyzing test results, resolving issues, and mentoring junior analysts. The ideal candidate has 7+ years of game testing experience (preferably mobile), advanced understanding of game design, and familiarity with Android and Apple devices. The position focuses on improving the quality of Kabam's games, particularly Marvel Contest of Champions, through efficient testing and collaboration.

Must have:

7+ years game testing experience
Advanced game design understanding
Android/Apple device familiarity
Test plan development & execution
Issue resolution & problem-solving
Mentoring junior QA Analysts

Good to have:

Experience with other devices
Automation test plan experience

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…

We are looking for a high-performing individual contributor to join our team as a Principal QA Analyst, working as the primary owner of the test plan and task verification process for their assigned team test plan and task verification process. This person will play a key role in testing the Live Operations of MCOC and help define test plan standards and assist in implementing tools and processes to optimize the team’s effectiveness. They work collaboratively with development partners and other QA teams to contribute to the overall quality of Kabam's games.

In this role, you can expect to be responsible for:

Test Plans and Task Verification:
Develop and maintain comprehensive test plans for assigned features or teams, ensuring alignment with overall project goals.
Define clear verification processes for tasks and ensure their execution, while providing guidance and support to junior QA team members.

Tool and Process Improvement:
Lead the identification and implementation of process improvements and tool enhancements in collaboration with the QA department, aiming to optimize the efficiency and effectiveness of testing practices.
Assist in the implementation of new tools and process enhancements.

Communication and Relationship Management:
Establish and maintain effective communication channels with development partners.
Foster positive relationships with dependent QA teams for effective collaboration.

End-to-End Testing:
Create detailed end-to-end test plans covering all relevant processes.
Design program documents to support the testing process.

Test Plan Execution and Analysis:
Oversee and monitor the execution of test plans.
Analyze test results and recommend changes to test coverage, including automation test plans.

Issue Resolution and Solutions:
Take ownership of features and proactively identify blocking issues.
Leverage expertise and experience to provide guidance and support to the team in resolving challenging technical issues.

Coaching and Mentoring Team members:
Direct and mentor junior QA Analysts on best practices.
Share knowledge and experience with junior team members.

Your background includes:

7+ years of related game testing experience in a similar capacity, preferably for mobile games
Technical Abilities: Advanced understanding of Game Design
Familiarity with both Android and Apple devices. Experience with other devices is nice to have, but not required.
Strong aptitude to learn quickly and effectively

Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!

About Kabam

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

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