Producteur·rice Technique - Online / Technical Producer - Online

4 Weeks ago • 5-7 Years • Game Production • DevOps

About the job

Job Description

Haven Studios seeks an experienced Technical Producer to manage the online programming team, oversee planning sessions, define and track requirements, mitigate technical risks, and provide analysis and workflows to stakeholders. Collaborating closely with cloud, SRE, and game development teams, this role involves coordinating with leadership on scope and capacity, building technology roadmaps, and creating online infrastructure. Responsibilities include planning deliverables, driving development throughout the project lifecycle, mentoring team members, and participating in recruitment. The ideal candidate possesses 5-7 years of experience in live operations and development operations, strong organizational and problem-solving skills, and the ability to communicate effectively with technical and non-technical stakeholders.
Must have:
  • Manage online engineering team
  • Develop and track requirements
  • Mitigate technical risks
  • Coordinate with leadership
  • 5-7 years relevant experience
  • Strong organizational skills
Good to have:
  • Agile/Kanban experience
  • Cloud platform experience (AWS/Azure/GCP)
  • Network security knowledge
  • Programming language experience (Rust, Go, Java, Python)
  • Experience with Atlassian JIRA
  • Live Service title experience
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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

// ENGLISH VERSION WILL FOLLOW //

En mai 2021, nous nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer ! Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada.

Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est sur la bonne voie pour offrir une expérience multijoueur de niveau AAA, avec la vision de construire un monde systémique et évolutif axé sur la liberté, le frisson et le jeu, qui gardera les joueur·euse·s diverti·e·s et engagé·e·s pendant des années.

Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada.


 

Poste -  Producteur·rice Technique - Services en Ligne 

Nous recherchons un·e producteur·rice technique expérimenté·e pour soutenir l'exécution de la vision Online (SRE, Online et Network) de Haven, créée par notre architecte .  Vous gérerez l'équipe de programmation en ligne, piloterez les sessions de planification, développerez et suivrez les exigences et requis, contribuerez à atténuer les risques techniques et fournirez des analyses, des recommandations et des flux de travail aux parties prenantes du projet. Vous travaillerez également en étroite collaboration avec nos équipes de développement cloud, d'infrastructure et de jeux.


 

Reporting

Le·a Producteur·rice Technique relèvera du Responsable de la Tech Centrale.

Responsabilités et tâches

  •  Gérer les équipes de programmation Online à Haven.

  • Coordonner avec la direction et la gestion des programmes pour évaluer la portée, gérer la capacité, et construire et maintenir des feuilles de route claires en matière de technologie et de fonctionnalités.

  • Contribuer à la création de nouveaux éléments d'infrastructure en ligne pour répondre aux besoins du studio et du développement des jeux.

  • Utiliser une communication efficace, des outils et des stratégies de gestion de programme pour s'assurer que les objectifs sont atteints et que les partenaires internes sont bien informés.

  • Planifier les livrables avec les architectes et les directeur·rice·s de projet, valider la faisabilité et diriger le développement tout au long du cycle de vie du projet.

  • Tirer parti de vos connaissances et de votre expertise pour assurer l'alignement, coordonner les dépendances, attribuer les tâches et diriger le processus de prise de décision.

  • Encadrez, mentorez et développez les membres de l'équipe, notamment en établissant des plans de développement, en évaluant leurs performances professionnelles et en veillant aux opportunités de carrière et à leur bien-être.

  • Participer au processus de recrutement ; mener des entretiens, évaluer les compétences, l'expérience et la compatibilité des candidats avec la culture de l'équipe et de l'organisation. 


 

Qualifications recherchées

  • Diplôme de licence en informatique ou en ingénierie ou expérience professionnelle équivalente.

  • 5 à 7 ans d'expérience professionnelle pertinente dans le domaine des opérations en direct et de la gestion des opérations de développement, de l'ingénierie de la fiabilité des sites, de la mise en réseau, de la sécurité et des domaines connexes.

  • Expérience en gestion directe de personnes et d'équipes de programmation pluridisciplinaires.

  • Solides compétences organisationnelles et capacité à résoudre efficacement les problèmes grâce à un bagage technique complet.

  • Aptitude avérée à diriger des sujets, à susciter l'adhésion et à faire avancer les sujets.

  • Capable de décomposer des projets techniques complexes, d'élaborer des plans de développement solides et de piloter le développement de produits.

  • À l'aise pour discuter de sujets techniques complexes avec des équipes de programmation et capable de synthétiser l'information dans un format facile à comprendre pour les parties prenantes non techniques.


 

Qualifications souhaitées

  • Expérience de la gestion d'une équipe Online dans le domaine des jeux ou dans un secteur similaire.

  • Expérience des méthodologies de développement de logiciels telles que Agile et Kanban.

  • Connaissance de la sécurité des réseaux.

  • Expérience avec des plateformes cloud (AWS/Azure ou GCP).

  • Expérience de développement avec un langage de programmation (rust, go, java, python,...).

  • Expérience approfondie avec Atlassian JIRA.

  • Un ou plusieurs titres AAA livrés, avec une expérience dans toutes les étapes du cycle de production, y compris après le lancement.

  • Expérience des titres Live Service.

// ENGLISH VERSION //

In May 2021, we embarked on a journey to start Haven Studios with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play.

We’ve made amazing progress in a short time thanks to our talented, passionate team and their exceptional contributions. We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years.

Haven joined the PlayStation Studios family in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada. 

Position - Technical Producer - Online

We are looking for an experienced technical producer to support our architect’s execution of Haven’s Online vision (Online and Network).  You will manage the online programming team, steer planning sessions, develop and track requirements, help mitigate technical risks, and provide analyses, recommendations, and workflows to project stakeholders. As a Technical Producer you will also work closely with our Cloud, SRE, and  Game development teams.

Reporting

The Technical Producer - Online will report to the Lead Technical Producer.

Responsibilities and Duties

  • Manage the Online engineering development team at Haven.

  • Coordinate with leadership and program management to evaluate scope, manage capacity, and build and maintain clear technology and feature roadmaps.

  • Help support creation of new pieces of online infrastructure to support studio and game development needs.

  • Use effective communication, tools, and program management strategies to ensure that goals are met, and internal partners are well-informed.

  • Plan deliverables with project Architects and Directors, validate feasibility, and drive development through the project’s entire lifecycle.

  • Leverage your knowledge and expertise to ensure alignment, coordinate dependencies, assign tasks, and drive the decision making process.

  • Coach, mentor, and develop team members, including providing development planning, assessing their work performance, and looking out for career opportunities and their well-being.

  • Participate in the recruitment process; conduct interviews, evaluate candidates’ skills, experience, and compatibility with team and organization culture.

Experience and Skills Required

  • Successful completion of a bachelor's degree in Computer Science, Engineering or equivalent relevant working experience.

  • 5-7 years of relevant working experience in live operations and managing development operations, site reliability engineering, networking, security and related domains.

  • Experience in directly managing people/multi-disciplinary engineering teams.

  • Strong organizational skills and an effective problem solver with a well-rounded technical background.

  • Demonstrated leadership skills to lead topics, generate buy in, and move topics forward.

  • Capable of breaking down complex technical projects, building solid development plans, and driving product development.

  • At ease discussing complex technical topics with engineers and able to synthesize information in an easy-to-understand format for non-technical stakeholders.

Preferred Qualifications

  • Experience managing an online team in gaming or similar industry.

  • Experience in software development methodologies like Agile and Kanban.

  • Knowledge of network security.

  • Cloud platform experience (AWS/Azure or GCP).

  • Development experience with a programming language (rust, go, java, python,...)

  • Extensive experience with Atlassian JIRA.

  • One or more shipped AAA titles, with experience in all stages of the production cycle, including post-launch.

  • Live Service title experience.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

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