Region User Growth Analytics Manager
Job Summary
Job Description
The Region User Growth Analytics Manager at Gojek plays a crucial role in analyzing data, identifying growth opportunities, and optimizing strategies to drive user acquisition, retention, and overall business growth in Indonesia. This involves creating detailed business analyses, monitoring key performance indicators (KPIs), and providing actionable insights to regional teams. The role requires strong analytical skills, proficiency in SQL, Tableau, and other programming languages, and the ability to collaborate effectively with cross-functional teams. Responsibilities include developing business dashboards, supporting target tracking, and mentoring team members in business analytics. The ideal candidate will have at least 3 years of experience in business analytics or a related field and a Bachelor's degree with a strong GPA.
Must have:
- Bachelor's degree in Business Analytics (3.5 GPA or higher)
- 3+ years experience in Business Analytics
- Strong SQL, Tableau, and programming skills
- Excellent data analysis and presentation skills
- Project management and collaboration skills
Good to have:
- Experience with Java or other programming languages
- Experience in mentoring and knowledge sharing
6 skills required
Job Details
About the Role:
As Region Growth Analytics Manager, you'll play a crucial role in analyzing data, identifying growth opportunities, and optimizing strategies to drive customer acquisition, retention and other opportunities for User Growth. Working in a fluid, fast-paced environment, where the latest cutting-edge software technologies are at your disposal, you’ll research and analyze local insights and current user trends to create robust business reports that will improve the overall user growth, transactions and overall business growth and profitability in the region. Your work will also provide the necessary data and insights for our local teams to further their experimentations and better optimize their products and services to regional preferences and needs.
What you will do:
- Create detailed business analysis, outline the problems, opportunities and solutions for the business on User Growth
- Create the dashboard metric and monitor the User growth related metrics and performance
- Analyze the performance results for each initiative and GTM made
- Create & maintain the business dashboard for the merchant marketing function
- Support target tracking with deeper data analysis
- Ability to present the data & provide actionable insights to the region user growth team and leadership for strategy improvement
- Work with regional user growth, analytics and central/product business team for day-to-day collaboration
What you will need:
- A Bachelor’s degree with a GPA of at least 3.5 (or equivalent academic standing), preferably majoring in Business Analytics
- Strong project management skills in order to enhance the collaboration between regional and district team in achieving regional targets
- At least 3 years of work experience in Business Analytics, Business Intelligence, or Business Excellence
- Solid experience in handling analytical SQL, Tableau, Java and/or other programming languages
- Ability to manage and monitor business analytics processes, such as utilizing data to provide recommendations, devise initiatives, and problem-solve
- Ability to mentor and relay information about business analytics to your team
About the team:
Our Region User Growth team has one main goal: to strengthen our user growth in our cities and continuously enhance our business in the region across Indonesia - where strategy meets local insights. Specifically, we keep a holistic perspective of Gojek regions, striving to understand the region’s issues and constantly devising actionable solutions accordingly. Some of our daily tasks include monitoring regions metrics and devising initiatives to solve the issues within the User Growth domain. We work with internal stakeholders (Product Management and cross-functional teams) and external stakeholders (users and partners).Our team is based all over Indonesia, we’re bonded by our desire to see our customers flourish in their respective domains, and our passion for utilizing smart technology to bring efficiency into the lives of millions. Off-hours, you’d probably find us chatting all about travel destinations and good food in different cities across Indonesia!
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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