Regional Slots Manager

1 Month ago • All levels

Job Summary

Job Description

As the Slots Manager, you will be responsible for implementing the Grosvenor slots strategy and supporting General Managers in efficient slots operations. You will focus on driving revenue performance across a region and managing slot KPIs to meet commercial targets. This regional role requires travel to venues across Scotland and the North of England. Responsibilities include managing day-to-day slots operations, conducting business reviews, maintaining brand standards, delivering promotional campaigns, staying informed about the Slots industry, supporting clubs with slot-related tasks, and recommending layout changes to enhance revenue. You will also develop supplier relationships and maximize product development opportunities while ensuring responsible gaming procedures are followed.
Must have:
  • Casino slots operations industry background
  • Proven record of influencing venue performance and suppliers
  • Performance-driven & commercial mindset
  • Good communicator and ability to influence
  • Collaborative work style and approach
  • Effective team management skills
  • Good time-management and prioritisation skills

Job Details

Company Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

As the Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets.

This role is a regional role covering our venues across Scotland & the North of England.  You'll be required you to travel 2-3 days a week to our venues.

Main Accountabilities & Responsibilities:

  • Manage day-to-day "Always on" slots operations, including supplier relationships, to meet required SLAs and commercial targets
  • Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results
  • Maintain brand standards, compliance requirements, and responsible gaming procedures
  • Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings
  • Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes
  • Support clubs with Slots counts, collections, and discrepancy investigations
  • Recommend layout / venue changes that would enhance the revenue from Slots
  • Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team

Product and Supplier management

  • Ensure Supplier SLAs are maintained and developed as needs change
  • Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development
  • Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed
  • Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures

Qualifications

  • Casino slots operations industry background
  • Proven track record of positively influencing performance of venues and third-party suppliers
  • Performance driven & commercial mindset
  • Good communicator and ability to influence
  • Collaborative style and approach to work
  • Effective team management skills
  • Good time-management and prioritisation skills

Additional Information

The role is field based and a car allowance comes with the role.

#LI-CS1 #LI-Remote

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About The Company

We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming.

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