Revenue Operations Analyst

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Job Overview:

As a Revenue Operations Analyst at DevRev, you will be responsible for analyzing sales-related data, building interactive dashboards and reports, and providing actionable insights to help drive sales growth. The ideal candidate will have strong SQL and BigQuery skills, with a deep understanding of the sales process and sales terminologies. You will work closely with the sales and business intelligence teams to ensure accurate reporting, forecasting, and performance tracking.

Key Responsibilities: 

• Analyse revenue and sales performance metrics to identify trends, gaps, and opportunities for improvement.
• Maintain and improve forecasting models, dashboards, and reports to provide real-time visibility into pipeline and performance.
• Partner with Sales, Marketing, and Customer Success to streamline operational workflows and drive process improvements
• Manage and optimise tools such as CRM, sales engagement platforms, and reporting systems.
• Monitor and manage key performance indicators (KPIs) across the revenue funnel.
• Assist in the development and enforcement of data governance and operational best practices.
• Support territory planning and Account scoring models.
• Collaborate with finance and strategy teams to align revenue reporting and business insights.

Requirements:

• 3–5 years of experience in Revenue Operations, Sales Operations, or a related role
• Proven ability to work with large datasets and extract actionable insights
• Strong analytical and problem-solving skills, with proficiency in tools like Google sheets, SQL, and BI platforms (e.g., Tableau, Looker, Power BI)
• Experience with CRM platforms such as Salesforce, HubSpot, or similar
• Excellent communication skills and the ability to translate data into strategic recommendations
• Ability to work cross-functionally and manage multiple projects simultaneously
• Comfortable working in a fast-paced, evolving environment

Preferred Qualifications:

• Experience working in a SaaS or high-growth B2B environment
• Familiarity with marketing automation tools and customer success platforms
• Knowledge of revenue attribution models and sales funnel metrics
• Background in business analytics, finance, or a related field

What We Offer:

• Competitive compensation and benefits
• Opportunities for career growth and advancement
• A collaborative, supportive team environment
• Flexible work arrangements
• Access to modern tools and technology

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev!