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Sales Manager, Google Customer Solutions (English, Polish)

Sales Manager, Google Customer Solutions (English, Polish)

4 Weeks ago • 8 Years + • Business Development

About the job

3 skills required for this role

Test your skills to join the top 1% applicants for this job

communication

innovation

cross-functional

Job Description

The Sales Manager at Google Customer Solutions (GCS) leads a team focused on driving business growth, engagement, and customer satisfaction for a portfolio of clients. This role requires managing team operations (training, coaching, support), collaborating with senior leaders and cross-functional teams, cultivating strong C-level client relationships, and holding the team accountable for long-term customer plans. The successful candidate will define the future of customer interaction (automation, data, CRM, etc.) and develop supporting infrastructure and processes. The ideal candidate possesses 8+ years of sales experience in advertising, marketing, or related fields, proven leadership skills, and fluent English and Polish communication abilities.

Must have:

8+ years sales experience (advertising/marketing)
Team leadership and development
Client relationship management
Fluent English & Polish
Business growth & customer satisfaction
Collaboration with senior leaders

Good to have:

Master's degree or MBA
Google Ads experience
C-level stakeholder relationship building
Marketing strategy knowledge
Sales team operations management in Poland

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
8 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies.
Experience leading a sales team or developing sales professionals.
Experience building a book of business.
Ability to communicate in English and Polish fluently to support client relationship management in this region.

Preferred qualifications:

Master's degree or MBA.
Experience with or coaching digital campaign management in Google Ads or similar products.
Experience in building relationships with internal and external C-level stakeholders in an advertising or marketing context.
Knowledge of traditional and online marketing strategy and tactics or multi-channel experience.
Ability to own sales team operations in Poland (e.g., portfolio management, team building, KPI measurement, execution).

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Lead the management, operations, training, coaching, and support of a sales team to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
Work with senior leaders to ensure collaboration between the team, partner sellers, and cross-functional teams, and align on priorities.
Cultivate customer relationships through key C-level meetings and speaking engagements.
Guide and hold the team accountable to build and manage long-term plans with customers.
Define the future of customer interaction (e.g., automation, first-party data, customer lifetime value, Online to Offline, CRM integrations, etc.) and help develop the necessary infrastructure and processes.

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About The Company

Google

2222 Active Jobs

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.