Sales System Architect, Sales Cloud

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in Austin, which is now home to our US operations. 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavor of the type of things you'll be working on when you start, but this will likely evolve.

As a subject matter expert within the Sales Systems team, you will be responsible for architecting and designing Salesforce solutions that support sales operations (like Account/Opportunity management, forecasting, etc.).

• Work with cross-functional teams (Sales Ops, Customer Success, Partner Ops, Finance, etc.) to understand business needs and turn conversations into clear, actionable business requirements and user stories.
• Work closely with Salesforce Admins, Developers to translate requirements into system solutions.
• Help define the “what” and “why” for features—like opportunity stages, territory management, etc.
• Create test cases and run UAT sessions with stakeholders.
• Ensure solutions are built in keeping E2E picture in mind.
• As a lead, mentor junior analysts and may take ownership of entire workstreams within a Salesforce project or program.
• Act as the go-to expert for Sales Cloud.

• 7+ years of experience as a Product Owner in architecting and designing solutions on Salesforce platform.
• Expert knowledge of Salesforce capabilities and best practices
• Experience leading cross-functional projects and stakeholder engagement.
• Proficiency with process mapping, user stories, and stakeholder management.
• Experience working in Agile environments and collaborating with development teams
• Salesforce certifications (at least one of the following): Salesforce Business Analyst, Advanced Admin.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.