Senior Account Executive (Key Accounts)
Job Summary
Job Description
As a Senior Account Executive, you will be responsible for expanding the business' clientele in the India South region. This involves using your professional connections and relationships, and demonstrating the value proposition of CleverTap's products. You will be focused on both acquiring new customers and managing existing accounts within the SaaS sales environment. Your responsibilities include owning business targets, building relationships with key customers, giving product demos, and working through the sales cycle. You will also be responsible for building a sales pipeline, negotiating agreements, and managing customer relationships post-sale. This role requires a hands-on, growth-oriented mindset.
Must have:
- 8+ years of experience in SaaS selling
- Experience working in a Startup with a go-getting approach
- Connections and contacts in the potential customer ecosystem
- Understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies
- Experience leading and building a client portfolio in the India region
- Knowledge of market research, sales, and negotiating principles
- Excellent communication and presentation skills
Good to have:
- Good understanding of the MarTech domain
- Number driven approach towards accounts, targets, regional planning and conversion rates
- Knowledge of CRM software (e.g. Salesforce)
8 skills required
Job Details
About the Role:
As a Senior Account Executive, you will be responsible for growing the business’ clientele in the India South region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business. This role calls for a strong combination of new customer acquisition and account management mindset in the SaaS sales environment with a track record of closing new business and managing an existing book of business.
What will you do:
- Own the business targets for the respective account patch, hunt and grow business from the designated patch.
- Establish and build relationships with key customers/ prospects so as to understand the customer needs and create a compelling value proposition.
- Interact with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota.
- Build a pipeline for current quarter + next quarter.
- Negotiate agreements with the prospects/ customers to close the deals.
- Work with partners and scale the business through them.
- Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc.
- Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction.
What are we looking for?
Must have:
- At least 8 years of experience in SaaS selling
- Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organization
- Connect and contacts in the potential customer ecosystem
- Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required
- Proven experience in leading and building a client portfolio in India region
- Knowledge of market research, sales, and negotiating principles
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time-management skills
Good to have:
- Good understanding of the MarTech domain is preferred
- Number driven approach towards accounts, targets, regional planning and conversion rates is helpful
- Knowledge of CRM software (eg. Salesforce) is a plus
Measures of Success:
- Revenue Achievement (Booking, ARR)
- Revenue retention (NRR)
- Sustainable revenue growth (CAC: LTV)
Key Competencies:
- Functional: Mobile marketing expertise, MarTech understanding, Result oriented
- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills
Who will you report to: Regional Head - Enterprise Sales
Why join us?
- Be a part of a global growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high growth mobile technology space
- Innovate at scale, with learning opportunities
About CleverTap:
CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.
Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.
If you think you’d be a good fit for this role, we’d love for you to apply!
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.
We're excited to showcase what we have to offer!
If you think you’d be a good fit for this role, we’d love for you to apply!
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.
We're excited to showcase what we have to offer!
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