Senior Business Analyst (eCommerce & Russian speaker)

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18500+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

We are seeking a highly skilled Senior Business Analyst who is a native Russian speaker, fluent in English, with extensive experience in the eCommerce domain.The position requires flexibility to work during Indian Standard Business Hours.

Key Responsibilities:

• Business Analysis:
  • Collaborate with stakeholders to gather and document business requirements, user stories, and process flows.
  • Translate business needs into functional and technical specifications for eCommerce solutions.
  • Analyze and map business processes, identifying gaps and opportunities for improvement.
• eCommerce Expertise:
  • Lead the design and implementation of eCommerce solutions, ensuring alignment with business goals and technical requirements.
  • Serve as the subject matter expert for eCommerce-related issues, providing recommendations and best practices.
  • Collaborate with the development team to ensure the platform meets functional and performance requirements.
• Stakeholder Management:
  • Act as a liaison between business users, technical teams, and third-party vendors to ensure smooth project execution.
  • Conduct workshops and training sessions with business stakeholders to facilitate the adoption of new systems and processes.
• Project Support:
  • Assist in project planning, task prioritization, and timeline management.
  • Ensure project deliverables are completed within scope, time, and budget.
  • Participate in testing, validation, and go-live activities for the eCommerce platform.
• Communication and Documentation:
  • Maintain clear and concise communication with stakeholders in both Russian and English.
  • Prepare comprehensive business and functional documentation, including requirement documents, user guides, and test plans.

• Native Russian speaker with full professional proficiency in English (both written and verbal).
  • Minimum of 10+ years of experience as a Business Analyst, with at least 3+ years working in eCommerce domains.
  • Proven experience in leading eCommerce implementations and supporting large-scale, multi-channel projects.
• Technical Skills:
  • Strong understanding of eCommerce business models (B2B, B2C), product lifecycle management, and customer journeys.
  • Familiarity with system integration methods such as REST APIs, web services, and third-party plugins.
• Soft Skills:
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong interpersonal and communication skills, with the ability to manage relationships across teams and regions.
  • Ability to work independently, as well as collaborate effectively in a team environment.

Work Timings: Must be available to work during Indian Standard Business Hours.

Preferred Qualifications: 

• Familiarity with Agile and Scrum methodologies.
• Experience with other eCommerce platforms (Magento, Shopify, etc.) is a plus.
• Previous experience working in global, distributed teams.