Senior Functional EBS Consultant

2 Weeks ago • All levels

Job Summary

Job Description

The Senior Functional EBS Consultant will provide functional support for Oracle e-Business Suite applications, working with clients and technical consultants. Responsibilities include day-to-day application support, gathering requirements, liaising with clients, managing incidents within SLAs, identifying and addressing root causes, providing training, creating test plans, optimizing business processes, and assisting with project management. The ideal candidate has experience supporting Oracle for mid to enterprise-level organizations, prioritizes workload, and seeks to gain industry experience. They should also be adept at identifying process improvements that translate into Value Level Agreements and business benefits.

Must have:

Provide day-to-day application support for clients.
Gather and document requirements for business changes.
Work with technical consultants for client requirements.
Manage incidents within SLA’s and update timely.
Identify problems and address root causes.
Provide end-user application and functionality training.

2 skills required

2 skills required for this role

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oracle

risk-management

Job Details

We have an exciting new role for an Oracle EBS Functional Consultant to work as part of Version 1’s Managed Services (MS) ERP practice. Working as part of a team of consultants, the primary role will be the functional support of Oracle e-Business Suite applications across a wide range of EBS modules and client specific customizations.

Provide day to day application support for a variety of clients.
Requirements gathering and documentation for business changes.
Work with technical consultants to deliver client requirements.
Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized and managed through to completion.
Managing Incidents within the set-out SLA’s and ensuring Incidents are updated timely with the expected quality of data and information.
Identifying problems and work with key stakeholders to address the root causes.
Providing end user application and functionality training.
Creating test plans and coordinating testing with the different stakeholders.
Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building.
Help ensure that MS ERP initiatives follow the proper planning, scheduling and management processes.
Assist with risk management and change management on projects.
You will have a proven track record of supporting Oracle for mid to enterprise level organisations, across multiple sectors. We are looking for an individual who enjoys a fast pace, can prioritize workload and is eager to gain industry experience.
You will be experienced in identifying process improvements that translate into Value Level Agreements and tangible business benefits to the customer.