Senior Manager, Asset Management and Global Facilities Solutions Programs

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: The Senior Manager, Global Asset Solutions and Facilities  India leads a Center of Excellence (COE) function that provides global program management, systems, process excellence, solutioning and reporting strategy in support of Global Facilities and Asset Lifecycle Management Global Business Process (ALM GBP) teams. The Global Asset Solutions Sr.  Manager drives key strategic and global solutions and dashboard reporting of key performance metrics to the broader Global Facilities and GO organization for all of ALM GBP and facilities operations. Key measures of success include but are not limited to; delivering to service levels (primarily to the internal customers they support and enable), impact and effectiveness of Global Planning and Engineering programs, EAM solutions and management, BAS monitoring and solution, and overall staff performance in the support of Illumina’s functional businesses (i.e. total cost of operations, asset life optimization, $/SF of tenant improvements initially and over time in response to business churn, speed/responsiveness. Responsibilities:

• Global roadmap of all Asset Lifecycle Management and Facilities technology and future strategy.  This roadmap and strategy should facilitate and enable regional and functional teams to benefit from enterprise level insight and strategy while also allowing for necessary regionalization to execute at specific sites.
• Global/central governance and administration of the Enterprise Asset Management (EAM) tool. Striving to optimize both the global and local value of this system and its use by regional teams in the management of their assets. EAM global policy for GO is set by this team.
• Global/central management and implementation of Illumina’s Archibus and AutoCAD drawings and related record tools and program. This includes setting global process, tool governance, and related record standards and procedures as well as active management of Archibus and associated drawings.  This function also sets and administers the system roadmap for the AutoCAD.
• BMS Facilities environmental control (EMS) and Building Automation (BAS) technology strategy, policy, data standards, monitoring and metrics.
• EAM, system admin/ownership, architecture, projects and enhancements, data standards, monitoring, metrics, and documentation.
• PM/CM technology strategy to support and improve business processes driving global standardization.
• Operational strategy, metrics, SNOW data standards, policy, roadmap.
• Global operations alarm strategy
• Responsible for ensuring strict adherence to Illumina guidelines for document management strategies and document control.
• Collaborates with Quality, Life Cycle Management and other functions as needed.
• Engages Facilities Operations, Project and Engineering team to provide technology solutions to fulfill all required Compliance programs are being followed.
• Facilitates global engineering and compliance discussions for innovation and process improvements.
• Partnership across GO to drive programs and processes.
• Ensure that all company procedures and policies are complied with and carried out accordingly.
• In depth knowledge in Biotech’s practice and standards especially related to MDSAP regulations, ISO 13485:2016 and 21 CFR Part 11 and Part 820 and how these standards apply to facilities and/or utility systems.
• May need to travel to support programs and perform other duties as assigned.

All listed requirements and experience are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Requirements and Experience:

• High level of business acumen and experience in highly diverse corporate environment.
• Experience developing and driving technology roadmaps and strategies…
• Partner and collaborate with global peers and counterparts in Facilities, Real Estate, Security, EHS, and GO across all sites. Closely work with IT, HR, Finance/accounting and Procurement business partners.
• Experience building and sustaining high performing matrixed teams.
• Collaborative, able to integrate and bring together individuals under common goals and accountabilities.
• Possess technical, business and financial acumen.  Excellent verbal and written communication skills with requisite interpersonal skills to partner, collaborate and build relationships with business partners, suppliers, and regional teams and develop presentations at all levels.
• Comfortable with dealing with ambiguity and continuing change in a fast paced and growing hi-tech company
• Strategic thinker; anticipates and develops business opportunities and priorities for future action while also executing on concrete business objectives
• Customer focused, very responsive, and action oriented to meet business needs while maintaining a positive, professional outlook.
• Ability to travel up to 20% of the time; both domestic and international.
• Proficient in use of Microsoft Office (Project, Word, Excel, Outlook, Access).
• Proficient in AutoCAD, BMS systems, and SAP EAM.
• Ability to deal effectively with pressure, multiple tasks, deadlines, and rapidly changing priorities.
• Aptitude to multi-task and lead projects / negotiations.
• Ability to negotiate the best deal for ILMN and influence upward.

Preferred Educational Background:

• BS Degree in Engineering, Business or related
• 12+ years of experience in (combined) facilities management and operations, administration, preferably in a biotechnology, life sciences or pharmaceutical related industry and Asset Management solutions.
• Broad knowledge of all business areas particularly Quality Operations, Product Development and Commercial sub-function or a function within an operation or site. Typically has depth of technical knowledge in function derived from experience in non-management and middle management roles.
• Knowledge and application of environmental, health and safety regulations and familiarity with EHS regulatory agencies’ protocols.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experiences lists above.
• Experience with Lean Manufacturing, Six-Sigma or other continuous improvement methodologies
• Previous experience with QMS, CMMS, IWMS, EAM or enterprise work order management systems preferred.  Also, must be computer proficient using Microsoft Office, SAP and other enterprise applications