Senior Product Manager - Partner Credit Services

ABOUT THE ROLE

Tide is hiring a Senior Product Manager for the Partner Credit Services team to drive a customer-first credit experience through scalable, efficient, and impactful solutions.

In this role, you will:

• Own the strategy and roadmap end-to-end, aligning closely with Tide’s customer needs and broader business goals.
• Take full accountability for outcomes, partnering with senior leadership, engineering, design, and other cross-functional teams to deliver high-impact solutions at speed.
• Align global stakeholders and bring clarity through effective planning, prioritization, and proactive management of dependencies.
• Own the full product lifecycle, from discovery and design to implementation, go-to-market, and post-launch iterations.
• Define success through clear metrics and frameworks, using both qualitative and quantitative insights to guide decisions.
• Relentlessly advocate for the customer while continuously improving the product experience.
• Stay informed on market trends, customer feedback, and competitive insights to shape future opportunities.
  
  

WHAT WE'RE LOOKING FOR

We’re seeking a strategic product leader with strong ownership, an execution-first mindset, and a passion for building high-impact products.

You’ll thrive in this role if you have:

• 4+ years of product management experience, ideally in credit, lending, or fintech, with a track record of owning and scaling products.
• Strong customer empathy, with experience building for underserved or complex customer segments.
• A proactive problem-solving mindset, with the ability to define hypotheses, work with data, build clear roadmaps, and align execution with business goals and priorities.
• A history of launching products with measurable business and customer impact alongside excellent communication and stakeholder management skills. 
• Comfort with ambiguity and a drive to bring structure, clarity, and momentum in fast-paced environments.
• Strong commercial acumen and a solid understanding of unit economics and how they shape credit product strategies.

WHAT YOU’LL GET IN RETURN:

• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.