Social Media Assistant

2 Months ago • 1-2 Years • Social Media

About the job

Job Description

Social Media Assistant needed with 1-2 years experience in paid social & community management. Strong understanding of social media platforms, experience with ad managers like META, TikTok, Pinterest, and excellent communication skills required.
Must have:
  • Paid social experience
  • Community management
  • Social media platforms
  • Excellent communication
Good to have:
  • Social media analytics
  • Google Suite & Analytics
  • Looker Studio & Zendesk
  • Third-party scheduling tools
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Job Description:

In this role, the Social Media Assistant will work with the wider social team to provide their subject matter expertise in paid social and assist in community management across our client’s social channels. 

The Social Media Assistant will execute tasks to the highest standard and manage the execution of manual day-to-day tasks for clients. They are a proactive self-starter who gets the job done with exceptional attention to detail, communication and planning skills. 

The ideal candidate will have experience working in performance marketing and executing paid social campaigns across different platforms and also has past experience in community management. 

They must be a self-starter with exceptional time management skills, be an excellent communicator and thrive in a fast-paced environment. We’re seeking a reliable team player with the ability to work autonomously when needed and they must have a keen eye for detail.

Responsibilities

Paid Social Responsibilities 
●    Execution and optimisation of paid social media activity across platforms such as Facebook Ads Manager, Pinterest and TikTok.
●    Budget and KPI/results tracking.
●    Ensure deadlines and task delivery are met with exceptional standards.
●    Monitoring campaign performance and looking for opportunities to scale and improve performance. 
●    Reporting on campaign performance and making recommendations on how to improve. 
●    Work closely with Pattern’s Social team to ensure campaigns are executed to the highest standard with no errors 


Community Management responsibilities 
●    Monitor client social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube, Google Maps etc) for conversations related to our brand, products, and industry trends.
●    Respond promptly to comments, messages, and inquiries in a professional and friendly manner.
●    Cultivate and nurture relationships with our online community to build trust and loyalty.
●    Assist with scheduling social media content that resonates with our audience.

Skills and qualifications
●    Marketing, Communications and/or Social Media University graduate
●    Proficient in various social media ad managers including META, TikTok, Pinterest, LinkedIn, and YouTube
●    At least 1-2 years experience in a paid social or performance marketing role and experience in community management. 
●    Experience executing and managing paid social campaigns. 
●    Experience with third-party social media scheduling and analytical tools.
●    Proven experience in social media management and/or community management.
●    Excellent written and verbal communication skills.
●    Strong understanding of social media platforms and their respective audiences.
●    Ability to work independently and as part of a team in a fast-paced environment.
●    Knowledge of social media analytics tools is a plus.
●    Experience with Google Suite & Google Analytics, and data interpretation.
●    Experience with Looker Studio and Zendesk.

Desired Traits & Competencies
●    Attention to detail – does not let important details slip through the cracks or derail a project
●    Analytical skills – able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
●    Efficiency – able to produce significant output with minimal wasted effort
●    Proactivity – acts without being told what to do and brings new ideas to the company
●    Intelligence – learns quickly and demonstrates an ability to quickly and proficiently understand and absorb new information
●    Flexibility/adaptability – adjust quickly to changing priorities and conditions and copes effectively with complexity and change
●    Enthusiasm – Exhibits passion and excitement over work and has a can-do attitude
●    Communication – Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including email.
●    Teamwork – reaches out to all peers and cooperates with supervisors to establish an overall collaborative working relationship
●    Organisation & planning – plans, organises, schedules and budgets in an efficient, productive manner. Focuses on key priorities.
 

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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About The Company

Pattern® provides a proven blend of marketplace analytics, product distribution, MAP compliance, and brand management to drive ecommerce acceleration for premium brands. We thrive on high energy, professional excellence, and disciplined creativity.

 

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