Software Engineer (L5) - Live Control Room Automation

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix has been changing how people watch shows and movies, enabling on-demand access to thousands of movies and TV shows. Recently, Netflix has expanded its entertainment offering to include Live content, like Tom Brady Roast, WWE, SAG awards or NFL Christmas games. Bringing stories in real-time to 300+ million viewers around the world is a hard challenge, pushing industry limits. Live sets high requirements for levels of tooling used by Live operational teams to monitor health metrics across dozens of services and systems to make Live work. 

About the role

We are looking for an experienced automation engineer to develop tooling, frameworks, and services that streamline workflows used in Netflix's Live Event Operations. This is a cross-functional role positioned within the Live Foundations team. The role requires close collaboration with multiple stakeholders spanning different domains within the Live and Platform eco-system. The role will influence how Live Events are operated at Netflix, with the goal of increasing the efficiency and capacity of the Live Operations team.

Responsibilities

You will work directly with the Live Reliability and Launch Operations team to understand their workflows, then design and write software that optimizes the operations of physical facilities, like the Live Command Center or Device Lab. You will partner with the Platform, Network, Broadcast Device Lab, Hardware, Cloud Engineer, Player, and Security teams to integrate their APIs and solutions into your automation platform.

As part of this role, you will be

• Participating in the design of physical “Live Control Center” facilities

• Developing software for automated user journey of the Netflix app on consumer devices at scale, remote device management, enabling remote access, and integrating with cloud-based monitoring tooling

• Developing automation for audio/video and multiviewer monitoring systems

• Integrate with multiple services to retrieve and set data relating to automation

• Scale tooling across multiple facilities

• Provide first-tier operational support for Live physical infrastructure during Live events

Skills required to be successful in this job

• Understanding the basics of Live Streaming infrastructure and operations

• Hands-on experience developing automation of streaming devices and control room solutions

• Proficiency in at least one programming language (Go, Python, Java, JavaScript)

• Experience building easy-to-use and scalable user interfaces

• Excellent written and verbal communication skills

• Analytical mindset, experience designing operational metrics

Nice-to-have

• Full-stack software development skills

• Live Operational Experience

• Log analytics and processing experience

• History of collaboration with Product Management and Operations

• Operational or development experience working with consumer devices (TV, Set-Top Boxes, Streaming Sticks, Mobile)

• Experience in leading projects with 5+ engineering and product stakeholders

• Data visualization skills, experience with time-series-based analysis and data aggregation.

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At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. 

The overall market range for roles in this area of Netflix is typically $230,000- $960,000

This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Our culture is unique, and we tend to live by our values, so it’s worth learning more about Netflix .

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.