Software Engineering

Microsoft 365 (M365) Intelligent Conversation and Communications Cloud is the platform that powers billions of real-time customer conversations across Microsoft’s first-party (Teams, Skype), second-party (Dynamics), and third-party solutions (through Azure Communication Services). The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. Conversations on our platforms are made more intelligent in real-time, empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.  

We are the team behind all the messaging scenarios across multiple products, and develop one of the largest scale, business-critical distributed systems in Microsoft. Our services run in 25+ regions, and we process billions of messages a day, enabling hundreds of millions of active enterprise as well as consumer users. The micro services are highly scalable, highly available, and extremely performant in geo-redundant, multi-tenant systems and honor data sovereignty, privacy, security, and compliance. You will have an opportunity to work with a highly collaborative and fun team in a fast-learning environment. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree in Computer Science, or related technical discipline AND technical engineering experience with any object-oriented coding languages including, but not limited to C++, C#, Java or Python 
  • OR equivalent experience. 

Preferred qualifications:  

• Designing, developing, and operating backed services experience.
• Ability to communicate technical details clearly across organizational boundaries. 
• Experience in DevOps to maintain live services and\or application frameworks. 
• Cloud and services experience, with Azure cloud experience highly desirable, as well as experience with or exposure to Agile and iterative development processes. 
• Excellent analytical skills with systematic and structured approach to software design. 

• Design, develop and operate features for large-scale distributed software services and solutions. 
• Adhere to modern software engineering practices through design and code  
• Write clean and optimized code, improve test coverage for services, organize and implement integration tests, and resolve problem areas.  
• Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered.  
• Gain a working understanding of Microsoft as a business and collaborate with mentors and leaders to contribute to cohesive, end-to-end experiences for our users.  
• Focus on customer/partner needs through a data driven approach. 
• Develop “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.