Sr. Advisor, Consumer Solutions Consulting

2 Hours ago • 7 Years +

Job Summary

Job Description

As a Sr. Advisor, Consumer Solutions Consulting, you will be responsible for strategic digital experience in consulting, management, channel development, or strategy. You will collaborate with the team to gather and share insights from client and sales interactions, identifying unmet client needs for high-potential product development opportunities. You will also define and influence how TransUnion products and solutions address critical client issues, contributing to account management as needed. This includes improving the sales team's understanding of TransUnion’s solutions, leveraging data, staying current on the competitive landscape, and presenting senior-level technical product demonstrations.
Must have:
  • Minimum 7 years of strategic digital experience.
  • Sales or sales support experience with proven track record.
  • Demonstrated ability to lead and motivate associates.
  • Strong communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Financial acumen, demonstrating how TU’s solutions create value.
  • Bachelor’s degree or equivalent work experience.
  • Ability to travel up to 30%.
Good to have:
  • Demonstrated deep knowledge of Canadian financial trends.
  • Ability to discuss digital and consumer engagement trends.
  • Extensive connections with digital leaders in Canada.
  • Strong knowledge of the digital ecosystem and tools.
  • Analytical mindset in digital, data sales, or marketing.
  • Experience in the Canadian Financial or technology industry.
  • Understanding of internal decision-making processes.

Job Details

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for their first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

  • Minimum 7 years of strategic digital experience in consulting, management, channel development, or strategy.
  • Sales or sales support experience with a proven track record of working with cross-functional teams to sell and deliver customer solutions.
  • Demonstrated ability to lead, develop, and motivate other associates.
  • Strong communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to identify, define, address, and solve multi-dimensional issues affecting operations, associates, or finances across multiple departments.
  • Financial acumen, demonstrating how TU’s solutions create economic value for the customer’s enterprise.
  • Bachelor’s degree or equivalent work experience.
  • Ability to travel up to 30%.

Financial & Digital Ecosystem Knowledge & Connections

  •  Demonstrated deep knowledge of Canadian financial and digital trends, including TU customer’s critical business issues and implications for key markets.
  •  Ability to discuss digital and consumer engagement trends/challenges at a strategic level, compelling senior leaders to take action and acquire TU products.
  • Capable of creating, evolving, and delivering a narrative for solutions supported by data and insights, capturing senior leaders' attention.
  • Extensive connections with digital leaders and decision-makers from Canada's major banks, Monoline, Fintech, Telecommunication, and small/medium FI leaders.
  • Strong knowledge of the digital ecosystem, tools, competitors, including products & data in the Canadian market. Background in digital marketing lower funnel activities and tactics is beneficial.

Technical Knowledge

  • Analytical mindset with experience in digital, data sales, marketing, channel strategy, digital application, or service within B2C, B2B & B2B2C domains.
  •  Experience in the Canadian Financial (Digital, Branch, Call center, Marketing) or technology industry.
  • Understanding of internal “big company” decision-making processes and systems, and how to navigate them successfully.
  • Ability to qualify/explain TU’s products and their interaction with customer systems, supported by technical experts at TU.


Client Engagement/Executive Presence

  •  Demonstrated executive presence, engaging at all levels of the customer’s organization from executive level to working teams.
  • Proven experience generating commercial opportunities and landing revenue deals through a sales team.
  • Ability to grow revenue and market share using a strategic, disciplined, and focused approach.
  • Strong writing/narrative skills, experience preparing and delivering confident sales presentations, and leading/facilitating client interactions.  
  • Effective communication skills, representing the portfolio of products at conferences, summits, etc.

Leadership and Collaboration

  •  Experience as a solutions consultant, understanding customer issues, strategies, processes, and solutions fit, particularly in the digital solutions space.
  • Strong collaboration skills with a problem-solving, design-thinking, customer-centric mindset, evaluating situations and identifying multiple solutions.
  • Ability to engage at various levels of seniority and roles within TU and the customer’s organization, effectively communicating the impact of solutions.

Impact You'll Make:

  • Collaborate with the team to gather and share insights from client and sales interactions, identifying unmet client needs for high-potential product development/expansion opportunities.
  • Define and influence how TU products and solutions address critical client issues, contributing to account management as needed.
  • Improve the sales team’s understanding of TU’s solutions, their applicability to opportunities, and the value to customers, enhancing early-stage client discussions and opportunity identification.
  • Leverage internal and external data to understand market and client-level performance, staying current on the competitive landscape and documenting competitors’ capabilities and future plans.
  • Communicate the narrative on how solutions add value, contributing to strategic engagement documents and influencing client materials.
  •  Influence the strategy of the solution roadmap, identifying significant opportunities and key accounts.
  • Develop and present senior-level technical product demonstrations, engage in RFI/RFP responses, lead efforts around POCs, and own product-specific content.
  • Prioritize opportunities to support product revenue target achievement, aligning with vertical market product goals.
  • Participate and speak at conferences and customer-facing seminar presentations.
  • Enable the team to support select implementation projects of complex solutions, connecting business needs with technical requirements, and providing a technical overview of products, functionality, system/data requirements, and integration.
  • Accountable for the budget, performance, and results of small to medium-sized teams, contributing to functional strategy.
  • Accelerate and enable revenue, particularly the adoption of new innovative solutions and shifting market share from competitor solutions.
  • Direct the client engagement and solutions selling approach, establishing a credible, integrated partnership with clients on the adoption of our products and solutions.
  •  Negotiate and influence critical matters affecting their area within the organization.
  • Develop guidelines, processes, and procedures for assigned functional areas, responsible for resource allocation, including budget and personnel.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:

Sr Advisor, Product Management

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About The Company

TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace.  As a result, businesses and consumers can transact with confidence and achieve great things.  

This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.

A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people.

We call this Information for Good®—it’s our purpose, and what drives us every day.

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