Sr. Implementation Engineer

4 Months ago • 7 Years + • Artificial Intelligence

Job Summary

Job Description

As a Sr. Implementation Engineer at interface.ai, you will serve as the primary technical liaison between clients and the product team. Responsibilities include conducting technical discovery and needs assessments, leading end-to-end technical implementations, developing technical presentations, creating custom solutions, identifying integration challenges, participating in product feedback sessions, and conducting deep-dive sessions with enterprise clients. You will manage challenging third-party integrations (core banking and chat systems) and work with global teams across multiple projects. The role requires strong technical skills (Node.js, PostgreSQL, Kubernetes, AWS), excellent communication, and proven experience in solutions engineering or a similar customer-facing role.
Must have:
  • 7+ years experience in solutions engineering
  • Proficient in Node.js, PostgreSQL, Kubernetes
  • AWS cloud or other cloud technologies experience
  • Exceptional debugging and problem-solving skills
  • Strong communication and presentation skills
Good to have:
  • Experience with Jenkins CI/CD pipelines
  • Docker/Kubernetes (EKS) familiarity
Perks:
  • Remote First Policy
  • Medical/Dental/Vision Insurance
  • PTO & Holidays
  • Life Insurance

Job Details

interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

What you’ll do: 

  • Serve as the primary technical liaison between clients and our product team
  • Conduct comprehensive technical discovery and needs assessments with prospective clients
  • Lead end-to-end technical implementations for clients
  • Develop and deliver technical presentations demonstrating our product's capabilities
  • Create custom technical solutions and implementation strategies tailored to client requirements
  • Identify and articulate potential integration challenges and mitigation strategies
  • Participate in product feedback sessions to inform future product development
  • Conduct technical deep-dive sessions with enterprise clients

What you’ll bring: 

  • 7+ years of experience in solutions engineering, technical sales, or similar customer-facing technical roles
  • Proficient in Node.js 
  • PostgreSQL and complex SQL query optimization
  • Comprehensive Kubernetes and container orchestration knowledge
  • Experience with third-party integrations.
  • Exceptional debugging skills
  • Ability to manage and execute challenging third party integrations (like core banking and chat systems) 
  • Exposure to AWS cloud or other cloud technologies.
  • Familiarity with Docker/Kubernetes (EKS).
  • Familiarity with CI/CD pipelines, such as Jenkins
  • Strong understanding of system architecture and design patterns
  • Proven track record of successfully converting technical requirements and into go lives
  • Exceptional ability to communicate complex technical concepts to non-technical stakeholders
  • Strong presentation and storytelling skills
  • Proven ability to build and maintain client relationships
  • Advanced technical problem-solving skills
  • Experience working with global teams
  • Proven ability to multi-task, working independently across multiple clients and projects

What We Offer:

💻 Remote First Policy

🏥 Medical/Dental/Vision Insurance

🏝 PTO & Holidays

✨ Life Insurance

At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not  discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

Similar Jobs

ION - Senior Software Engineer, Italy

ION

Collecchio, Emilia-Romagna, Italy (On-Site)
6 Months ago
Zeta - Lead Data Reliability Engineer

Zeta

Hyderabad, Telangana, India (On-Site)
6 Months ago
The Walt Disney Company - Senior Software Engineer - Front End/Roku

The Walt Disney Company

Santa Monica, California, United States (On-Site)
1 Week ago
Velotio Technologies - Lead Engineer (Java)

Velotio Technologies

Maharashtra, India (Remote)
1 Month ago
Google - Technical Program Manager III, Hardware and Software Systems, Cloud AI Systems

Google

Sunnyvale, California, United States (On-Site)
1 Week ago
Google - Software Engineer III, AI/ML, Google Cloud

Google

Bengaluru, Karnataka, India (On-Site)
5 Months ago
CharacterAI - Software Engineer, Machine Learning Infrastructure

CharacterAI

San Francisco, California, United States (On-Site)
1 Week ago
NVIDIA - Principal Engineer - DL and AI Software

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
Meta - Research Scientist Intern, Smart Glasses in Wearables AI (PhD)

Meta

Washington, District Of Columbia, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

31st Union - Senior Test Automation Engineer

31st Union

San Mateo, California, United States (On-Site)
1 Month ago
NVIDIA - Senior Software Engineer

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Months ago
PhonePe - Software Engineer - Test (4-6yrs) - (Pune)

PhonePe

Pune, Maharashtra, India (On-Site)
5 Months ago
NVIDIA - Manager, Software Engineering

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Months ago
Sporty Group - IN QA Automation Engineer

Sporty Group

India (Remote)
11 Months ago
NVIDIA - Senior Site Reliability Engineer - Infrastructure

NVIDIA

Durham, North Carolina, United States (On-Site)
2 Months ago
Probably Monsters - Senior Build and Release Engineer

Probably Monsters

Dallas, Texas, United States (On-Site)
2 Weeks ago
ION - Cloud Engineer Kubernetes

ION

Castellazzo Bormida, Piedmont, Italy (Hybrid)
6 Months ago
Barracuda Networks  Inc  - Software Engineer

Barracuda Networks Inc

Bengaluru, Karnataka, India (On-Site)
6 Months ago
IGT - Senior Internal Auditor, IT

IGT

Providence, Rhode Island, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in United States

Play GIG - Lead Engineer

Play GIG

El Segundo, California, United States (On-Site)
4 Weeks ago
The Walt Disney Company - Disney Culinary Program - Spring 2025

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
1 Week ago
Inkittt - Senior Marketing Manager

Inkittt

San Francisco, California, United States (Hybrid)
3 Months ago
Google - Global Pixel Launch Lead, Foldables, 1P Goods

Google

Mountain View, California, United States (On-Site)
1 Week ago
Hawk Eye Innovations - College Sports Systems Technician

Hawk Eye Innovations

Iowa, United States (On-Site)
4 Weeks ago
Google - Technical Program Manager III, Hardware and Software Systems, Cloud AI Systems

Google

Sunnyvale, California, United States (On-Site)
1 Week ago
Microsoft - Senior Principal Researcher – Generative AI

Microsoft

Redmond, Washington, United States (On-Site)
1 Week ago
Global Step - Director of HR

Global Step

Richardson, Texas, United States (On-Site)
1 Month ago
Inworld AI - Senior Software Engineer (C++ Focus)

Inworld AI

Mountain View, California, United States (Hybrid)
3 Weeks ago
Anavation - Data Architect SME

Anavation

Colorado Springs, Colorado, United States (Remote)
1 Day ago

Get notifed when new similar jobs are uploaded

Artificial Intelligence Jobs

NVIDIA - Software Engineer Intern - Mapping and Generative AI

NVIDIA

Shanghai, Shanghai, China (On-Site)
3 Months ago
Meta - Research Scientist, Machine Learning (PhD)

Meta

Pittsburgh, Pennsylvania, United States (On-Site)
5 Months ago
Meta - Software Engineer, Machine Learning

Meta

Burlingame, California, United States (On-Site)
5 Months ago
Ubisoft - Senior C++ Programmer - Machine Learning

Ubisoft

Montreal, Quebec, Canada (On-Site)
1 Month ago
Egnyte - Principal Machine Learning Engineer - AI

Egnyte

India (Remote)
1 Month ago
Google - Digital Transformation Consultant

Google

Hyderabad, Telangana, India (On-Site)
6 Days ago
Google - Senior Software Engineer, Machine Learning, Google Cloud AI

Google

Sunnyvale, California, United States (On-Site)
6 Days ago
Ello - Tech Lead, Machine Learning

Ello

San Francisco, California, United States (On-Site)
1 Month ago
Keywords Studios - Research Associate - AI

Keywords Studios

(Remote)
1 Month ago
Google - Staff Software Engineer, Generative AI, Google Workspace

Google

Sunnyvale, California, United States (On-Site)
6 Days ago

Get notifed when new similar jobs are uploaded