Technical Project Manager – Digital Transformation & Salesforce Delivery

1 Month ago • 8 Years +

Job Summary

Job Description

The Technical Project Manager will lead enterprise-level digital transformation programs, overseeing Salesforce CRM implementations and integrations. They will collaborate with stakeholders, manage multiple workstreams, and create detailed project plans. They will be responsible for ensuring successful alignment between IT, business, and vendors, delivering KPI-driven reporting and fostering strong relationships within the team. This role offers a unique opportunity to drive impactful change in a fast-paced and innovative environment. The role demands strong experience in project management and Salesforce implementation.
Must have:
  • Agile delivery leadership
  • Salesforce implementation oversight
  • JIRA, Confluence
  • KPI and CSF tracking/reporting
Good to have:
  • Experience in consulting or fast-moving startup environments.
  • Familiarity with customer journey optimization and data-driven transformation strategies.
  • Salesforce certifications are a plus.

Job Details

About us:

Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients.  Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.

The Role:

We are seeking a seasoned and strategic Technical Project Manager with a strong background in enterprise digital transformation and Salesforce implementation oversight. The ideal candidate will bring extensive experience leading cross-functional teams and managing high-visibility initiatives that modernize business operations through technology. This is a unique opportunity to drive impactful change in a fast-paced, innovative environment.

Key Responsibilities:

  • Lead the end-to-end delivery of enterprise-level digital transformation programs, aligning project outcomes with business objectives.
  • Oversee Salesforce CRM implementations and integrations, ensuring business requirements are translated effectively into technical solutions.
  • Collaborate with key business units and stakeholders to define scope, prioritize features, and develop transformation roadmaps.
  • Manage multiple workstreams, including change management, user adoption, and stakeholder communication.
  • Create and maintain detailed project plans, timelines, budgets, and resource allocations.
  • Ensure successful alignment between IT, business, and external vendors across project lifecycles.
  • Deliver KPI- and CSF-driven reporting, surfacing risks and driving proactive mitigation strategies.
  • Foster strong working relationships with cross-functional teams including engineering, product, marketing, operations, and leadership.

Requirements:

  • 8+ years of technical project management experience, with a track record of leading large-scale digital transformation initiatives.
  • Proven experience managing Salesforce implementations (Sales Cloud, Service Cloud, or Marketing Cloud preferred).
  • Strong understanding of enterprise SaaS platforms, system integration, and business process redesign.
  • Excellent stakeholder management and communication skills across technical and non-technical audiences.
  • Expertise in Agile/Scrum frameworks and project collaboration tools (e.g., JIRA, Confluence).
  • Must be based in NYC  and available to work in-office 4 days per week.

Preferred Qualifications:

  • Experience working in consulting, digital agency, or fast-moving startup environments.
  • Familiarity with customer journey optimization and data-driven transformation strategies.
  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder) are a plus.

Must Have:

  • Agile delivery leadership
  • Salesforce implementation oversight
  • JIRA, Confluence
  • KPI and CSF tracking/reporting

Salary Range:

  • $105–120/hr

Location:

  • NYC (In-office 4 days/week)

Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR 

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